Impressed with the staffing. Hard working staff making our stay informed & enjoyable.

It was clean.

The fire alarm first went off at 3am due to low battery. I could not get back to sleep. The fire alarm THEN went off AGAIN in the morning screaming "Fire!" The morning manager thought I might be a smoker. I am not. There was no smell of smoke. When I asked her to comp the room, she said she could only refund $25 on my $224 bill, because I booked through booking.com. and she said that if I going to give a negative review, she would wouldn't even do that. I said I wouldn't and got the $25. I lied. I will never do business with Best Western nor Booking.com. I have lost confidence in both businesses. I did not pay $ 200 to get 4 hours of sleep and a disagreeable front desk clerk named Molly.

Location was good. Breakfast consisted of powdered scrambled eggs, sausages, bacon, fried potatoes with spices, white gravy for biscuits, pastries & muffins, make your own waffles, dry sugar cereals except for granola, apples, oranges, hard boiled eggs, mini yogurts. Not much choice for those who have dairy, egg, meat, caffeine, peanut, sugar & gluten allergies. There was instant original oatmeal packets, hot water, mini almond milks, camomile teabags & the fruits.

Not many options for the above allergies when paying for the included breakfast.

Close to on freeway, fast food, and a Safeway. it was really affordable and comes with breakfast.

Front desk worker wasn’t always there. During the night/early morning you could hear water running through the pipes (shower/toilet flushes). You could also hear other room’s doors slamming.

location, breakfast variety, indoor pool/hot tub

breakfast area was small, pool was really steamy

N/A

N/A

Breakfast was good, great location and staff was nice

2nd floor there we’re doing drywall repair and didn’t really clean it up. Mold in the pool area

It is one of the few places that allow dogs.

The hotel infrastructure is outdated and needs some upgrades to stay in that price range.