Ubicación y limpieza

Una de las camas hacia ruido al acostarse

I love that it was right on the riverwalk. It was beautiful at night to look out at it.

Na

Excellent stay on the Riverwalk in San Antonio, very nice hotel, a little dated in the bathroom, but otherwise clean. The bed was comfortable and the staff was excellent. Very friendly staff, they brought the extra pillows quickly when we requested them. We would stay here again.

Nothing. It was a very nice hotel.

Bed was soft .

Room was very clean, location made it easy to get on Riverwalk

It was clean and the front desk was very nice and efficient

When we went to the bar we were ignored. The tables were dirty and I had to ask for a towel- He was very personable and cleaned the table for us. But didn’t acknowledge us again.

Location, price, restaurant onsite.

Location was good

There were bugs in shower. There was something in bed that made my girlfriend and I both itch. We found 2 tiny bugs in bed! This is unacceptable and I feel for what we paid the service and cleanliness was not good. The towels were to worn and we asked for extra but maid did not speak English and we got no more towels. All in all we were not impressed with your facility for the money!

location / staff

pool area

I stayed at the property. When i complaint about an issue they threatened to Remove me, when i did booking.com did not helped me and left me with no resolution. Don't use this property and booking.com

I stayed at the property. When i complaint about an issue they threatened to Remove me, when i did booking.com did not helped me and left me with no resolution. Don't use this property and booking.com

It was okaish.

nothing looked like the photos, especially the pool it was a huge disappointment.

Clean & Friendly Faces

Elevator for parking garage didn’t work.

Location is good

Valet parking short staffed, not enough ac ventilation throughout the building, very outdated restrooms in rooms, and not enough lobby seating availability.

how clean it was

employee was rude and racial profiling

Everything

Nothing

location was geat.

It was close to everything

Easy access to our room. Loved being on the 3rd floor. King bed was very comfy. Balcony/riverwalk view was definitely a bonus :)

Excellent staff, good view, great location

Difficulty connecting to wi-fi

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NA