Mein Zimmer war wie erwartet eine "Suite" was reichlich Platz, eine Kitchenette, Mikrowelle und Kühlschrank bedeutete. Alles in allem sehr zu empfehlen. Parkplatz ist kostenlos.

Ich habe mich leider wenig mit den Entfernungen zur Innenstadt verschätzt- beim Hotel tanzt nicht der Bär und die Fahrt zur Case Western und den Kliniken kann schon 40min dauern. Das Frühstück ist leider nur Mid-Western Standard, das heisst mit Wegwerf-Geschirr seine eigenen Bagel toasten, vorgekochte Rühreier oder Omeletts und Fleisch-Patties essen. Baked Bacon gab es nicht und alles im self-service. Ärgerlich war nur die "Zimmerservice-Policy", die nämlich einen täglichen "light service" vorsieht: Bett wird nicht gemacht, aber Müll geleert und nasse Handtücher entfernt. Leider aber keine neuen mehr aufgefüllt.

The layout of the room and amenities were nice. Breakfast was good. The linens and most of the room was clean and comfortable and the space had been renovated and was quiet.

The room was dirty, including used coffee mugs marked clean with visible coffee still present on the rim, a moldy coffee filter not cleaned by the staff from the prior guest, and moldy shower rooms.

Location was fine the breakfast was decent

My floor needed vacuuming also the lights in the kitchen didn’t work the dishes in the cabinet were unclean and the garbage disposal was making an alarming nose like something was stuck in there also there was a stain on the couch

My room had not been vacuumed out. It was crumbs in the kitchen on the floor and in the living room bedroom area where the carpet was.

The type of room we booked was not cleaned and they did not have another similar room available. we did not stay at the hotel and are requesting our money back

It was clean, warm, and the staff was helpful.

Everything was in great shape. The room was exceptionally clean.

The room was completely clean.

Everything was awesome! The only thing I needed was a guide to the tv channels😃

The location is near excellent shopping, etc, including Costco. I was pleased with breakfast. The staff was very friendly and exceptionally helpful! Access to washers/dryers was a convenient & unexpected bonus! The “Cleveland Clinic” rate is greatly appreciated with the stresses of a loved one that is hospitalized.

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