The Ritz-Carlton, Laguna Niguel
Sobre este estância
Este luxuoso hotel está localizado numa bluff com vista para o Oceano Pacífico e dispõe de acesso à praia. O hotel disponibiliza um spa de serviço completo, 2 piscinas exteriores, várias opções de refeições e um campo de ténis.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Internet/Wi-Fi
Lareira
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
À beira-mar/margem
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de Monarch Beach, CA
Estância em Monarch Beach, CA
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimação
Inclui comodidades essenciaisJardim, Piscina, São permitidos animais de estimação e mais
RRRR
Comentários
4.1/5.0
Excelente(31 Comentários )
Revisões 100% validadas10.0
Location and Service
Nothing wrong with it
10.0
The location was superb
Better menu in main restaurant. Should have nice music in the evenings
8.0
Very clean and everyone friendly.
At an empty pool their rule is only 1 towel per guest. And they were grumpy about it. I was made to feel like it was an inconvenience to them to ask for a second towel. This is the ritz, not a cheap road side motel!
4.0
it is in nice location but staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service in middle of night they call us from Resturant that you don’t have credit and we are sending somebody to your room and you need to do the payment and I explained to them about extra cash that we left and they hang up the next morning I went to lobby and told them the story and we had same situation during the breakfast and I told them for some reason your system is not showing our extras and you guys bothered us at 2 am and they didn’t even apologize and they said yes
I
10.0
Location is fantastic.On thr Beach. Wonderful staff.
10.0
The opulence, customer service (from the valet and wait staff to room service and beyond).
Our shower drain was clogged. stood in 3 inches of water for the whole shower. Not good.
1.0
Great food.
Very cold inside the hotel. AC blowing very high on top a very cold weather.
2.0
I expected way more from this place. My experience with any Ritz Carlton before this was good until in stayed here. This place didn’t do justice to the value. We payed way too much to get a small room with big in my daughters bed. I was told I will be getting a free night but they only end up taking away the resort fee of $150. I would never stay at a ritz again or recommend it to anyone I know.
Had a bad experience. There was nothing great about this place. The bed and pillows are very uncomfortable. I do not accept this kind of treatment after paying almost 1100 a night!!!
10.0
Everything was exceptional as expected except for the reception l received at the front desk at checkin and checkout
There could have been better communication regarding payment at checkin and checkout
4.0
Misrepresentation- booked 2 rooms with partial views & paid a premium. 1 room looked directly into a wall & the other was of the pool. Partial view always refers to the ocean. After asking for the manager eventually 1 room was changed at an extra cost. Hotel is understaffed & outrageously priced.
8.0
Friendly staff, willing to help
The facilities, building is somewhat outdated and old fashioned
3.0
The View... what else is there... there's no care, love or service anywhere in the property. I'm sure his labor numbers look good. He's killing the hotel. Killing it!!!
THIS WAS A Saturday with 3 weddings going on. Couldn't check in to 4pm. Then had to eat by 830pm, so had no dinner, fries in the bar. No room service after 10pm. No food or beverage available ANYWHERE ON THE PROPERTY from 11pm till 7am. No coffee, no soda, no nuts no candy, but they do give you cheap water... that's it. Nobody answers the front desk phone... NOBODY. Then go to the desk... and NOBODY. Not a single soul except other lost, hungry or thirsty, guests. NO ONE... except the nice Valet, who politely offered me half of his personal coffee from home. $1200k a night... and no coffee machine or snacks in the room... it's the absolute bare BARE minimum . NO EXTRA SERVICE. YOU'LL GET BETTER AT BEST WESTERN... seriously folks. I've stayed a lot of places and this WAS my favorite 20 years ago. IT IS NOW TERRIBLE. ABSOLUTELY TERRIBLE!
7.0
We liked the view. Is stunning
The bar from room was empty, no hair dryer. Cmon, you are 5 stars hotel, 1000$/ night cost
5.0
Location is great and breakfast and lunch were great
Overall experience was disappointing based on my previous Ritz experience and expectations.
3.0
Views
Wasn’t ready to open post Covid-19
Perguntas frequentes
Quanto custa este estância em comparação com outros em Monarch Beach?
O preço médio de um alojamento em Monarch Beach é de R$ 1.583 por noite. Este alojamento está R$ 484 acima da média.
O estacionamento está incluído neste estância?
Sim, o estacionamento está listado como uma comodidade em The Ritz-Carlton, Laguna Niguel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em estância?
Sim, está disponível uma piscina para utilização em The Ritz-Carlton, Laguna Niguel. Aproveite a água!
The Ritz-Carlton, Laguna Niguel permite animais de estimação?
Sim! Este estância é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em The Ritz-Carlton, Laguna Niguel?
Encontramos 15 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, internet/wi-fi e lareira.