We stayed in the old mansion part of the hotel. The room was large, charming abd had a private bakony with an incredible view.

The room was either too hot or too cold. The heat/air unit was very loud so it webt off and on all night so sleep was very interrupted by noise or lack of. Good news is...i was awake to watch the sun rise!

ocean view, close to the beach there is a great restaurant there , service great

too noisy with all the bikes AND roaches in the room , I signaled it to the front desk . I had to sleep with the lights on

the location is great but that’s about all the positive.

run down, broken fixtures, unfortunately bug and roach infested rooms. i have never seem anything like this. roaches crawling on walls and even on beds. had to clean the toilet, the previous guests “dirt” was still on the toilet seat. very disappointed .an overpriced motel during bike week. in my own words: disgusted by the cleanliness.

Beautiful view of the ocean with the A1A highway between that runs to Daytona. The staff is accommodating, very friendly. This is a basic room with a good restaurant for lunch and dinner.

Clean your rooms and change the pictures of the rooms in your ads we were place in the old section and it was filthy

The beach views are the best.

The odor of the room was very off putting. Kept the doors open when we could. I believe the culprit is the carpet.

This is my #1 choice of places to stay. In our transition of hardship they are more than accommodating. Any needs or issues is resolved quickly. We've received nothing less in customer service and satisfaction. Location is great. Close to work, shopping and activities for the kids.

sketchy, dirty

The location across the street from Flagler Beach.

The room with 2 beds was in poor condition. There was paint pealing on walls and doors, the condition of the room was one of the worst I have ever experienced. A extremely bright light over each bed made it difficult to relax. Housekeeping condition was deplorable with a high clump of black hair in the shower which was discovered late in the night as we were ready for a shower. We could not wait to leave and also expressed comments about my dissatisfaction with the front desk clerk. Never stay there again!

N/a

Cleanliness.

the location and the nostalgia because my family has been coming here for years , 25 plus years

it seems like the rooms have gone downhill. they got rid of some of the antique aspects of the upstairs rooms in the main house as well as closing in the shower window so it’s very dark in there now.

This is a beach front hotel , within a walking area to a few different restaurants/bars. Kept clean. The room was spacious, had a fridge and a microwave.

This is an older hotel and could do with some renovations to give it a newer, refreshed look and feel. It would also be nice if there was a thicker cover on beds instead of a single, thin sheet (I was cold at night). Finally, the hotel lists the office/check-in time till 6pm. This can be stressful if you are travelling long distance. With that said, we were not sure that we would make it, so we phoned and the staff was accommodating and extended the time till 7pm.

Beach was nice. View was nice. The bathtub was not very clean

The bathtub was not clean. Floor was dirty. No extra blankets

The location is great.

I have traveled a lot all over the world and this hotel was by far worst accommodation. The hotel smells and very worn down. Our room had mold all over. The floor and surfaces felt always moist. Towels had stains and smelled. The balcony door was broken and couldn’t open. The bathroom applianced were falling off the wall. The bathtub was clogged. Paint was chipping. Everything felt dirty. Do yourself a favor and find another place. I was told great stories of this place from years ago but unfortunately it got worn down and not being taken care of.

I love topaz but this stay was bad 😔 the room smelled like wet dog I left early the smell was overwhelming

The room smelled like wet dog

Nothing

Manager would not let my service dog stay he looked at my papers and said in his opinion my disabilities didn't warrant a service dog, I have turn him into the ADA. He ruined my Christmas holiday. I believe he was prejudice against people with certain disabilities, this was the first place I was ever denied access.

New mattress, ocean view, quick to town with many amentities in Flagler Beach.

Room was filthy, ruined our white socks walking on the floor. First room in the middle of downstairs rooms. Full of barking dogs, two rooms had live-ins. We asked to get moved the next day and she politely accomodated us. Small child living there was running through the parking lot in the dark with his dog; no supervision. New owners since we had visited there last. No blanket or comforter in 1st. room, just top sheet and a strip of material across the bed for decoration . Blow dryer sparked when I plugged it in. Bath tub black on the bottom; was told it was a stain. No towel holders, just hardware hanging out of the plaster walls filled with holes and peeling paint. Second room was a kitchenette...little better but would not eat out of the kitchen. Did have one cotton coverlette. Toilet was falling over sideways. Couldn't wait to get home and take a shower. We felt dirty from the hotel. Have stayed there for years (my sister and her family live close by), taken many girl weekends at the Topaz. Didn't know there were new owners. Hadn't been there since pre-covid, Whole property tun down. First room had a whole in the carpet under the bed corner as you entered in the room. My sister uses a cane. Had to be VERY CAREFUL walking in the room.