The tv was inoperable when I arrived. Maintenance was able to fix the issue temporarily, but there were still signal issues which made it difficult to watch programming.

nice art; nice staff; good breakfast

We left too early for breakfast. Check in late in the evening with Nina was exceptional. Check out with Gabi was also well done. We went to the bar and had a few drinks. Looked like a nice place to hang out but we were too tired.

Everything was great. Shuttle service back took a little longer than we anticipated. We returned from our trip on March 23, 2023 at around 4pm. Made it back to our car at the hotel close to 530.

Near our destination.

Didn’t have enough towels. One dispenser empty. in shower. Needed toilet paper. Need less expensive restaurants. No perks for bonvoy customer.

We stayed the week prior and it was excellent. This time was absolutely horrible.

We stayed the week prior and it was excellent. This time was absolutely horrible. If the front staff person was more pleasant, we would gave stayed. I was paying with cash. The booking was first less then $190.00 for the night. She insists I need to pay with a card and pay $240.00+. Since when is cash not accepted? When I told her I wasnt paying that price since I booked it for a lower amount, she said it the $50.00 was just a hold first the night first incidentals. I told her I wasn't paying that amount she basically said then I wouldn't be staying at the hotel that night. I didn't even have the chance to say I was paying in cash. My husband said let's go. Then they tried to charge my card for the $240.00. I knew because I just came back from a cruise the card didn't have enough room on it, that's why I was paying in cash. I showed up, they wanted me to pay for something I didn't pay for the previous visit.

The shower, half the water came out of the tap instead of the shower head

I did not get to stay at the property. I was sent to another hotel.

The staff was not very helpful as they had to place me in another hotel due to being overbooked. I saw customers walk in after me who booked later than I did and they were able to stay at the hotel but I had to be sent down the road.