staff

No personality

the rooms, location and services

the pool was closed, you pay full price and do not get the 100% of the services

close to my event

room was cold, hotel was loud all night from kids getting married in hallways and water damage all over room

nothing

too big and impersonal. no security at all. anyone could enter the building and get to any floor.

laundry facilities

staff were rude, receptionist didn’t even make eye contact, very over priced, room was tired with damaged walls and ceiling

It was a great place for us.

the pool area was closed and it was not mentioned in booking.com, would have liked to use the facilities considering it was still summer

Breakfast was not included, so I went elsewhere

Internet was not included, premium TV was not included, the sidewalks and parking lots were full of goose droppings.

Room did not have a microwave or a refrigerator

The hotel was conveniently located and quiet, even though it was close to highways.

Aside from the pool being closed (likely due to Covid), the hotel felt like it was in need of renovation. The room was dark and furnishings seemed a bit worn, although everything was clean. We had an “inner” room that overlooked the pool. Perhaps our experience would have been more positive had our room had a window with natural light. There were three bath towels - I would have liked four, and for the price of this room I would have appreciated a real glass in the bathroom instead of a styrofoam cup. The ice machines were out of ice throughout the building. I recall in the past they provided coffee in the lobby but that is no longer available.

Clean and comfortableThe location quiet and the rooms are really

The pool was empty at this time of the year.

location was convenient to my daughters college

seems there are some repairs happening and still under COVID restrictions for some of the amenities.