Las instalaciones muy agradables

El trato del personal pésimo, cero empatia hacia el cliente., no me dieron la habitación que reserve y ni siquiera me lo comentaron,, No se respeta las características de la habitación que reservas en booking, tampoco el precio. Cero organización y no les importa, si no te gusta lo que te asignan puedes irte por donde llegaste. Muy lamentable experiencia. Por supuesto me fui de ahí.

Staff was friendly.

Not the most clean- multiple stains on bedding, cheap towels, surfaces were not very clean- dirt in corners of bathtub, hairs in sink & floor that did not match ours. The booking said breakfast was available for $10/day but the staff was unhelpful when we asked if we could pay to get it. They asked for a voucher and then asked for our Marriot membership number and said she’d have to check with her manager. We never heard anything more. Staff did lend me scissors to help me wrap Christmas presents, though.

Clean and convenient

Furniture in the room. Uncomfortable chairs

Good staff on site restaurant

Stain on couch

The room was nice and cool. The beds were very comfortable.

We thought that breakfast was included with the price. But they don’t have any breakfast there except for their Starbucks counter. We were disappointed in that. The pool was nice ( it’s inside), but the water was freezing cold.

Very comfortable bed and room. Everything new and clean

All the extra charges. You get a room and wifi, everything else has a price tag (cup of coffee, etc) and the rooms are not cheap.

Food was great and staff was friendly

Nothing

Only decaf in room. Had to go to lobby and purchase real coffee from Starbucks. No free continental breakfast, only $11 for breakfast plate and Starbucks stuff.