I was told by Staci that I would get reimbursed but have yet to see that happen. A lot went on during this stay, example paid for breakfast we didn't receive, cold running water in shower, extra charges on Mastercard, no pool or hot tube available, ie.!

Breakfast options not real great and cost extra. Prices were too high for the quality. The person attending the breakfast was very nice and quite aware of the limited food choices.

The pool water was cold, the pool room was cold, the pool bottom needed to be vacuumed, the hot tub was not opened for use. big dissapointment for children. Big reason we choose this motel.

Location

carpet in bedroom had big black stain, not sure what it was but looked dirty although we stayed 2 days, nobody came to clean room or make beds, (was not expecting new towels). they did not mention this upon check in. no restaurant to dine in and very minimal choices for breakfast!

They had the most friendly, helpful staff! There was a Starbucks located in the building and they offered food! I liked the set up of the room. Love that they offered so many choices on the tv. I usually won’t ride elevators because they scare me but the Courtyard elevators were big enough and a smooth ride! I also took the stairwell and it was large, CLEAN and had cameras which made me feel safe! Plus, I love the free parking on site!!!

Nothing!

clean

check hosts were rude

great location close to UD. very clean.

clean and comfortable

Trash not picked up in the ice machine area. Room was not swept. There was toe nails on the floor. They gave me sweeper to sweep so i had to sweep the room. Never done that before I thought I was on vacation. Hair on bathroom floor. Cob webs trash in the front entrance piled up falling out.

I enjoyed the location, accessibility to my needs and the front desk was friendly. I made little demands on staff; however I should have asked for extra paper cups .

Location and beds were comfortable.

Hair on the bathroom floor when we checked in which made we wonder about the cleanliness. Also no extra roll of toilet paper in the room, so had to track down someone to provide. And finally, no one at the bistro. Waited for 10 minutes and then just left and went to McDonald's. The front desk clerk said she went to get the guy but that he was in his office and he would be "right out," but I didn't feel like waiting any longer. No free coffee in the lobby.

view

came for the pool and hot tub but they were broken

Na

Nothing

It was very clean and the bed was comfortable. The lobby and business center were very nice, and the staff was pleasant and helpful. The location was convenient. And best of all, they had a complimentary charger for our electric car.

There were a few annoying problems. Our room key cards had to be reset several times. The staff stated it was an old card system that got demagnetized by cell phones. The bathroom sink drained very slowly. Two of the 4 machines in the gym were out of service.

Need more variety at

The accommodations excellent. There were six of us who met each day prior to leaving and upon returning after the work day. Plenty of room and all areas were clean. More impressive was the team. Everyone was very friendly and helpful. Jennifer Grunwald reached out to the entire team and provided a discounted rate that was very much appreciated. We have new business in the area and people from our company will continue to travel and more than likely stay at your hotel. Again, it was a very enjoyable stay, keep up the great work! Thank you, Lance Landers

All good!

The breakfast was great. It arrived warm and in good time. The employees worked hard to please.