The breakfast was very good and we loved that it was included in our room cost.

Honestly we loved our stay. I guess if I had to pick something maybe add another hot tub as it was always full and didn’t get to use it as much as we would have liked to

Make sure you choose to have the breakfast included in your room price and get the vouchers. Great choices and glad they switch it up for the buffet or you can order from the menu. The location is also fantastic!

There's no reason the Grotto pool isn't heated, its absolutely freezing cold and a waste.

I have to commend the staff first. From the time I arrived on the property EVERYONE went above and beyond to accommodate my family. The view and location was exceptional.

There wasn’t anything I didn’t like.

The rooms were really nice. We had a balcony room. The beach and beach access area is really nice.

Nothing that I can think of. Everything was good.

Very attentive and kind staff

My room had an issue with the door to the deck. They fixed it right away, but there was a strong gasoline/oil odor from the repair that would not dissipate. I ended up switching rooms, which the staff was very accommodating to do. Lots of repair work going on, as it is the off season.

Property was very nice, rooms were nothing special.

Beach Staff was very friendly

Expensive food and drinks. Pool was dirty by end of day

the staff the clean facilities and just overall environment

the food was ok for the price

The weather was great along with the facility and staff.

The Gulf Front View was amazing! The walk in shower was great! The pool/Grotto was absolutely perfect! Staff was friendly and I wish we would have stayed here sooner!

That we couldn't stay longer!! Maybe next time!! Overall nothing to complain about.

We enjoyed the location of the property.

The hallways were musty and not well ventilated, elevators didn’t work half the time, room was small, our restroom had a dingy smell, the large pool was dirty, small pool was as hot as a jacuzzi, and food was way over priced.

Everything was perfect. We hadn't stayed here in a few years due to health issues and we enjoyed every minute of our get away!

N/A

The beachside

The bartender at the grotto bar was rude

location and amenities

beds and pillows were not too comfortable

Proximity to the beach, the heated pool and the resturaunt selection

Rooms small and outdated, beds were small, pool with grotto wasn't heated making it unusable, the car show took all parking and made lots of noise, the charge for the hotels chairs and umbrellas was high.

great location. great food options. clean. friendly staff.

n/a

it was steps from the water. Good location with restaurants close by.

Breakfast buffet was overpriced for the food offered. Bathroom shower could have been cleaner. Grotto pool would have been fun but was so cold there weren’t many willing to go in. People in room across the hall were so loud it felt like they were sitting next to us. They were also very disrespectful by letting their door slam as they went in and out late at night.

The staff were nice around the hotel. Balloon animal guy made my kids smile.

When we spent as much as we did for three nights and all the photos showing beachfront or pool view rooms and then receiving a room in what looked like a rundown motel 6 facing a parking garage. Also that glass at. Iggy is not privacy is everyone was able to see into our room walking by. Also the cherry on the cake was that you could hear every work spoken outside. When my husband asked for a change/ upgrade the first day we were told it was all booked. Next time I want to spent $700 bucks plus parking with my family. I will take it to the Hilton holiday in. We actually wanted to leave a night early because we were so disappointment. We. Poked this stay months ago and have. Even looking forward to it. These rooms should not even be an option. Also all the metal knobs and fixtures were rusting in the rooms. Do better !!!

It was a very last minute trip.... decided to go at 1 pm was able too book in same day a 4pm everything was perfect.

We liked everything ♥️

The garden and pools but the big pool it's close and the second it's under repairs and the noise is to louder and don't can't relax

The construction in the pool and the cleaning in the room I m mop my room with a towel 😅

We were right on the beach and Esther with housekeeping was excellent

all of the staff was friendly! the rooms were clean and comfortable. really enjoyed the karaoke at the bar.