Best Western PLUS Franklin Square Inn
Hotel em Troy, NY
Hotel 3 estrelas
Motivos para reservar
Cancelamento grátisReembolso total se você mudar de ideia
Ótimo para animais de estimaçãoTraga todos os seus amigos e familiares, até mesmo os peludos
Inclui itens essenciaisJardim, Animais de estimação permitidos, Cozinha ou kitchenette e muito mais
Sobre este hotel
Best Western PLUS Franklin Square Inn
Situado junto ao Rio Hudson, este hotel Troy fica a 1,6 km do Instituto Politécnico Rensselaer. As comodidades gratuitas incluem estacionamento, acesso Wi-Fi gratuito e um ginásio no local.
Comodidades
Ar-condicionado
Animais de estimação permitidos
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavanderia
Varanda ou pátio
Hidromassagem ou spa
TV
Acessível para cadeiras de rodas
Academia ou centro de fitness
Jardim
Ideal para famílias
Mapa de Troy, NY
Quartos disponíveis
1 Cama king size • 28 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
2 Cama queen size • 28 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama queen size • 28 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 28 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 56 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
Avaliações e comentários
Avaliações 100% verificadas
5.0 / 5.0
Very clean and secured
The power went out for a day
5.0 / 5.0
Everything
Great staff
Parking is really congested
4.0 / 5.0
Location
N/A
2.0 / 5.0
Location is ok, free car parking
Room is small, no A/C or ventilation at corridor, main entrance door has problem
4.0 / 5.0
Charisse was very helpful at the front desk and gave a great food recommendation
Bed .made a lot of noise and needs replacing
5.0 / 5.0
Location and cleanliness.
4.5 / 5.0
Location is key. The parking issues are being worked on.
Current parking.
1.5 / 5.0
We only stayed there for the covenience to walk into Troy. Otherwise it was a poor choice on every front.
DO NOT STAY HERE!!!
We arrived after 4 (check in time) and there was nobody at the front desk for about 20 minutes. A cleaning lady went to look for us. The staff at the front desk, numbering only 1, was the only public facing staff I could see in the hotel. All 3 people who were there over the 18 hours or so I stayed, 2 that evening and 1 the next morning, ranged from disengaged to outright rude.
Furthernore, the rooms are TINY and the bed was the worst I have EVER slept in. I am a big traveler so that says a lot. I could feel the spring coils in my back.
The TV had very few channels.
The room was far from soundproof and I could here traffic and a nearby wedding party music from across the street.
DO NOT STAY HERE!!
0.5 / 5.0
it was a good location.
I didn't like anything because the first room I got was so incredibly disgusting--blood on toilet seat and floor, gunk in bath tub, crunchy stuff in the refrigerator, black dirt on all switches, plus more--and then I had to move in the middle of MY plans to another just regularly unclean room (which is what I expect) exhausting myself for the first three days of my four day trip!
It was horrible and when I complained to Best Western.... they gave me ONLY 20$ off--working as a cleaner for the first two day of my trip and being exhaused and scieved out because of it is WORTH MORE THAN 20$!!! They have no respect for the custormer AT ALL.
2.5 / 5.0
good location, easy to get to
uncomfortable beds, breakfast was mediocre
3.5 / 5.0
friendly staff
bathroom was small poor vanity space
2.5 / 5.0
Location, updated fixtures, desk staff very nice, good breakfast selection.
$180 For a view of the air conditioning unit, room 212. Hair in the shower, bathroom floor, and on the sheets. Refrigerator wouldn't get cold for our beer!
4.5 / 5.0
The hotel appears to be newly renovated
The atmosphere was very pleasant
The rooms were clean
I will definitely return to this location
I feel the front desk staff could of been a little more helpful/pleasant -
Staff didn’t greet patrons as they came & went
We stopped at the front desk twice & the staff did the bare minimum -certainly no above & beyond here
- on one occasion- the staff appeared to be texting- she did not respond to a question we asked- never looked up & walked away without a response at all ?!
It’s too bad b/c it is a beautiful hotel
I’ve stayed at hotels in the past that cost a lot less than Troy BW - were not updated or remodeled- but the staff was amazing- I’d almost rather stay there & deal w pleasant/friendly staff
5.0 / 5.0
Clean friendly and great location.
Carpet outdoor needs upgrade.
5.0 / 5.0
This hotel is a hidden gem in downtown Troy. Delightful breakfast area and such nice, helpful staff!
2.0 / 5.0
We stayed here over 10 years ago and was pleased to see it maintained as well as it is.
We were awakened to a fire alarm and as we shuffled towards the outdoors we were informed by staff that this was a repeat occurrence for the weekend. In other words,it weren’t fixed. The honesty is appreciated but I was disappointed nonetheless.
3.5 / 5.0
Good breakfast, hot food, but no fruit.
Soundproofing.
2.5 / 5.0
The place was very clean but it let itself down with a very uncomfortable bed, almost as if the springs had gone on one side of the mattress. Considering the hotel looks fairly new the bed was a surprise plus it could have done with a blanket or duvet, it is winter after all. Room 304.
See above.
3.5 / 5.0
it was clean
there was no alarm clock in the room
4.5 / 5.0
Very good location. Nice, clean, welcoming.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Troy?
O preço médio dos aluguéis em Troy é R$ 895 por noite. Esta acomodação é R$ 430 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Best Western PLUS Franklin Square Inn. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
Best Western PLUS Franklin Square Inn aceita animais de estimação?
Sim! Este hotel aceita animais de estimação. Para obter mais informações, recomendamos entrar em contato com o fornecedor da reserva para saber sobre as políticas para animais.
Quais comodidades estão disponíveis em Best Western PLUS Franklin Square Inn?
Encontramos 13 comodidades para esta locação. Isso inclui ar-condicionado, animais de estimação permitidos, cozinha ou kitchenette, internet/wi-fi e estacionamento.