Location, split bedroom from front room with sofa bed.

Front desk would not provide linen pillows or blanket for sofa bed. Towel had to be exchanged at the front desk for clean ones. No extra towels were available.

That it was close to to Palm Creek

The lighting in the room was dark and dingy. The two beds were facing eachother rather than side by side. The t.v. was placed where it was difficult for both sides of the room to watch.

Was a joke…..the cream was out dated….

The mattress was no good……

It was awesome

N/a

Breakfast was less than expected but, given the Covid-19 quandry, it was satisfactory.

The suites that we ended up in were poorly cooled. The bedroom only got secondary air from the living room andthus the bedroom was uncomfortably warm until very early in the morning.

Nothing

Bad everything

I liked how quiet the place was and nice employees

I literally picked this place for the breakfast I assumed that’s the reason the price was a bit higher but there was no breakfast

I gave this place a decent rating due to the front desk staff being so helpful. The hotel itself is not great at all. The common areas and hallways are dirty and the entire place smells like musty feet. The first room we were assigned did not look like it had been cleaned- there were stains and hair on the top blanket and the floor looked like it hadn’t been vacuumed. As soon as we walked in the smell of wet dog smacked us in the face. We initially asked about getting a refund and were told they don’t do refunds once you check in- even though we were inly there for like 10 minutes. The front desk guy was very nice and offered to give us another room. The new room was much cleaner and we ended up staying. The experience wasn’t horrible but if you’re looking for a nicer place I definitely would not recommend this place.

Common areas were dirty and smelled bad.

When we asked for anything for the room front desk was friendly and quick to help. Walmart is right across the way. The room had fridge microwave and dishes and dishwasher.

No linen in the room for the pull out bed. Had to ask for it from front desk.

The a/c was on when I walked in so the room was nice and cold

N/a

Bad

The room was very spacious and it suited my family of 6 comfortably

The room had a small kitchen. Otherwise, unfortunately, nothing.

I initially booked 3 days through Booking.com and slept for a fair $98 a night. I then had to extend for 5 days due to work and asked if I could get the same price again as they offered me a Lucid special rate on the first day. They agreed and I booked 5 days. The next morning I saw my credit statement and they first charged me $605 so $121 per night and then another $896. So I was at $300 per night in the meantime. After I went to the front desk they explained that it can happen that prices change in the meantime. I checked out directly and will never book here again! Pure rip-off and fraud! Please do not book here! For info I found a comparable hotel 2 streets away for 223$ for 4 nights. Never again this hotel!

good location to everything. staff was friendly. we did not get to try their breakfast, due to covid it was shut down

phone in room did not work but other than that all good...next time we bring our own food

Clean very friendly workers