The beds

Pool… food issues… staff issues

The location

The room was dirty and had a very unsettling odor.

Atmosphere

Nothing

The bed spread/duvet was torn ( big whole)and needs to be replaced.

Location is excellent. Phyllis at the bar downstairs is amazing! Good hospitality!

The bathroom wasn't cleaned up too well. Room decor is a little dated. Fixtures and maintenance needs to be better.

The view

How nasty the place was

I liked the location and the Staff was nice.

It was outdated, no complimentary breakfast, the tub was dirty, no safe to lock personal item, had to pay for parking, the bathroom was very small. The pictures on the website must have been old pictures because that is not the way it look right now. For us to have had a king size bed with a balcony, we were very pissed.

Beautiful view and great service.

Not applicable

the bar and balcony was cool

none of the sockets worked they had to move my room the sockets still didn’t work …. they ask for a deposit that they don’t give back they just hold it I cleaned the room perfectly nothing was wrong this the second time they’ve kept my money then when you ask they give you the run around talking call your bank whole time it’s them hiding it

The swimming pool was nice.

The heat in the room did not work. The elevators are terrifying they make way to much noise and are very cramped. The shower was complicated to use and had been modified. The sliding door was hard to open and also did not lock. The coffee pot had to be moved to the bathroom to be used and the alarm clock was unplugged. The 50$ deposit was added on last minute after I had paid for booking and a charge of 7 dollars was added for parking In the open uncared and unsecured.

The location was great and the staff were extremely friendly and helpful!

We found baby roaches in our room. The hotel was outdated and needed some serious updates. The price was too much for what you got.

We love the location and the view. Good water pressure.wotj decent towels.

Most of the plugs in our room (729) were so loose we had trouble finding any that could charge our phones. There were a few roaches too, first time we've seen that there. Maybe from the cold snap? For the price they should offer some sort of breakfast.

Absolutely nothing.

The front desk staff are horrendous. I voiced my complaints and they laughed. Told me to go through booking.com for my refund but I paid there, after waiting to speak with booking for 15 minutes waiting in the lobby to be told by booking that the hotel had to refund me since I paid at the hotel. There was COCKROACHES, FLIES, A bug chemical spray smell, the bed was broken, the room and balcony smelled of urine and mildew, it was in the ghetto, there were people partying there and smoking weed, the staff just walked off, was being so mean to us and we were there for our honeymoon. They laughed when I said what was wrong and then said I said it was gross, which it was, and they said I had the best room there, now that's what's funny.

I loved the view from the balcony , the customer service and the size of the room and it was nice and silent , we didn’t hear too much noise from other rooms

We found a roach in the bathroom , the Wi-Fi was inconsistent . The plug outlets didn’t work along with our fridge and breakfast was overpriced

N/ a on breakfast. Location is good. Staff ( Amy) was professional, courteous, and helpful. Refreshing in today's marketplace.

Noisy, old, stains in carpet, warn out

The room was super dirty. The whole facility smelled of pot. My money was not refunded timely.

I like that they allow their staff to show a little personality in their jewelry etc. Staff were also super nice and gave me an upgrade. The view is fantastic, The vintage '70s hotel is updated and great fun. If I come through again I'm going to take advantage of the revolving restaurant on the roof!

It was nice!

How close it was to downtown Cincinnati

The pool was cloudy and smelled off way too strong chemicals. The balcony gave me IMMENSE anxiety.

The location was very good and I liked having a balcony.

The room could’ve been cleaner. Also the handle was broken off our balcony door when we got to our room and I called the front desk to tell them. They said maintenance would come up to look at it but no one ever came.

I did not like that I had to pay for parking and that you did not offer a free breakfast.

Room was filthy. Moldy shower. Pubic hair all over bathroom tile and tub. Exhaust fan broken and so filthy I had an asthma attack from allergies to the dust. Shower curtain doesnt reach walls ans causes a flood. Room smelled like smoke. Didnt get what we ordered for breakfast and staff didnt make it right but got rude over a 10% tip. Pool should have been closed for safety reasons and staff ignored those reporting it. Pillow delivered to room with no pillowcases. Over $400 for such a terrible stay is robbery.

Everything

Room was large and clean. Floor was quiet.

Room smelled strongly of marijuana. Hallways were dark.

Staff were very welcoming. The hotel is in a convenient location to Main Street Covington which has a lot or really nice bars and restaurants

The location was convenient. Staff was very welcoming

The sheets in the room was not clean. The comforter was stained, the tub had water already in it and when the air was on the room smelled of mildew

Location, friendly staff.

Rooms were run down, not very clean. Window to balcony was dirty. Ice machine was dirty. Carpets throughout room and hallways looked old and not very clean. The whole building looks dated and has not been kept up very well. We stayed there a few years back and the place was pristine but not this stay.