The Customer service.

the dirty bathroom

The front desk people

dirty bathroom

Easy check-in and check-out. The staff was very friendly and helpful. Made aware of everything I needed to know at checkin. Room was pretty clean and sufficient bedding, except extra pillows are always nice. Housekeeping only upon request, but if they were near you, they asked if needed anything. Staff always smiled and welcoming. Felt safe at location, especially with cameras. Everything we needed locally was close by and easy to get to. Room was quiet , cozy, and comfortable ac that we could control.

At first I was a little skeptical because it didn’t look to inviting from the appearance, but the staff were welcoming and the room we had was clean and nice. Location was great, easily accessible to the main highway, and 20 minutes from the beach.

The door to our room shut and locked, but there was a gap in between it that made it seem like it wasn’t as secure but we didn’t have any problems. Breakfast was only until 9:00, which was kind of a bummer for my teenage sons who didn’t want to get up before 9:00

Good location and staff. The beds and room were nice and comfortable. With access to the pool for fun.

At first, we were assigned a dirty room with towels and sheets used by customers before us all over the place. However, the staff was good at giving us a new room after a while on the request. Breakfast was not breakfast. Granola Bars are not breakfast. If you mention breakfast is available, please don't fool people by serving granola bars; a decent omelet and oatmeal can do the job for a cheap hotel rate.

The receptionist was friendly until I mentioned the bed comforter and floors having cigarette burns

The room was filthy and comforter including floors had cigarette burns all over them. Bathroom was filthy and all the walls and curtains were filthy. Room has clumps of dust in corners and paint falling off in pieces on the ceiling. I was told housekeeping left and would take care of the comforter and room the following day and it was only 12 noon!! Not even an attempt to offer to clean the room or bed and bathroom or offer another room. Manager allowed us to checkout after being there only for 2 hours and he still charged me for an entire day but refunded to following 2 days. The photos and ratings were apparently fake as the room was the most filthy I have ever seen. I should have received a FULL refund and even worse I spend over $60 dollars trying to clean everything myself and I told the manager this and he still charged me a full day. I have never seen such a filthy room in my entire life including my daughter found 2 bed bugs under the fitted sheet and we quickly found another Hotel and checked out. I have photos to prove all of this and because I have so many it will only allow a few!!

Good location. Pool was clean laundry facility was clean and adequate for me

Cable tv services went out at 9pm Friday night n remained out until 11 am Saturday right before check out

Location and atmosphere