The hotel clerk that we encountered at the front was exceptional. She was so sweet and she was just great!!!!

The pool and the hot tub were out of order and also the Jets in the spa tub rooms did not work.

Big room, nice bathroom, comfo bed.

Armchair was not in the room.

The breakfast only had 2 options and it was the same both days.

The bath tub was dirty and they didn’t clean the room on the first day. The pool was closed and the shower didn’t have hot water.

I had been in this Hotel before and it was over the top! This time my room was run town

Room was run down. broken furniture

Nothing, we didnt stay at this hotel due to inability of yhe staf to find my reservation

Front desk person was altered by some sort of drugs or alcohol and was unable to service us

Everything was excellent.

NA

The location was great, the outside of the building was very clean. It was close to all sites to visit. They did lower the price of the room we got. The bed was comfortably.

We didn't get to room that i Reserved. We're told that they were over booked. Also told that the spa tub was boken & not able to use. The hot breakfast was not hot, fruit had mold growing in it. The room we got was not clean,(finger prints on closet door, dusty, hair in bathroom sink and floor. The ice machine and vending machine on 3rd floor was not working.) Some guests & employees wear not wearing there masks when walking around inside the hotel.

Pool was closed

Comfortable bed and Avery nice staff!

Sack/ brown bag breakfast was pathetic! Air conditioning kept freezing up, and building was warm throughout! Swimming pool was unavailable! We didn’t not get compensated for any of those things! Pricey for so little!

Nothing I could not buy at the circle k gas station. 🙁

Shower: could not lift level to activate, had to call Maintenace only phone was dead so had to look up number and call from my cell. Shower curtain not effective water leaked and flooded bath. Shower heads too many could not select one all partially on. Bed was very low to the floor although comfortable once accessed. Refrigerator stored in a box overheated melted foods on the counter above.

Nothing open in NM when we arrived - not the Hotels fault but it would be nice to know that there were time limits when we arrived