Convenient, right off the freeway

Curb appeal wasn't that great. There was garbage all over the place. Swimming pool lighting was pretty bad. Really dark.

Location and staff was very friendly.

it was rundown, dirty and the continental breakfast wasn’t very good and it have much variety.

So many things to list. I was a stressful mess when I checked in because of the holidays. They were so accommodating. I had a problem with the bathroom sink starting to leak. They were quick to get someone up to the room to get it fixed. Thankfully it was a minor issue.

clean and friendly

Dog friendly. Good breakfast

Bathroom needed repair. Shower ran out of hot water half way thru first shower

hum…I’m not sure. the lobby was nice. rooms were fair…ac/heat operable pets welcomed

huge dogs carpet soiled toilet seat moved asked for first floor and got 3rd

The bathroom faucet was coming off the wall the TV didn't work the lights were out in the bathroom we were given a different room

Location was good.

The Elevator is broken and my sink handle broke off. The staff seemed to be dealing with a lot and although helpful it seemed to take a long time to ask questions.

I was unable to stay because bookings.com couldn't get the confirmation to your facility. We waited 3 hours and several phone calls and ended up sleeping in our vehicle. So it was awful. Your counter person tried to figure it out but she didn't. Not for the lack of trying. She was very kind. She needed help though. She was trying to do 3 people's jobs.

Not being able to stay

Bed

Broken coffee pot. Continental breakfast was terrible, 1st time.. usually pretty good

Location was good. I paid for ALL Amenities BUT the sauna wasn't working again. Like last time.

Checkin so late. Alarm went off in the middle of the night, someone was making cookies ugh!!

nice and quiet

breakfast lady very rude and her friend used his hands to fill a plate of meat.

location

The first room had one queen bed mattress on the floor. The hotel clerk was accommodating and contacted manager if I can change rooms. I looked at 2 rooms -1 room was not cleaned and 2nd was ok. My parents stayed as well in another room. The closet door was behind the couch and shower curtain rail rusted. Furniture in both our rooms had nicks and chairs worn. Definitely, not worth $200.00 paid per night and could not get a refund because I chose the Non Refundable Option. In general, property needs complete renovation to charge rates similar to Marriott and Hilton. The building needs gutters cleaned as plants are growing out of them, garbage overflowing outside and structure needs to be pressure wash to name a few issues.I do not write reviews but this was so bad and felt it should be known. Attached some photos for reference.

NOTHING

walked in and turned right back out want my money back left and found somewhere else to stay

room has a bad smell dusty

I was staying with my granddaughters and they loved the breakfast and the pool! Great selection of food for breakfast and the pool was clean and hot tub felt great!

lobby was lovely.

Room was not real clean. Bathroom has built up dirt and hair around the floor edges.

Very dog friendly

Wi-fi didn't work

breakfast was not available because of Covid.

Ourfirst room the TV did not work because one of the controllers was missing. The room they first moved us to was too close to the I205 noise. The second room they moved us to had tv that worked and was quiet.

spacious bed

hot water In the shower was extremely inconsistent, crappy shower curtain mounting (cheap blocks screwed right through existing wall) drywall dust all over the top of the shower, toilet seat looked melted and and random guests unlocking my door.. had to use the slide latch lock at all times or someone could walk right into my room

nothing

the rooms were dirty had a smell to them I had to change rooms twice third room wasn’t any different from the first 2 I ended up leaving literally took a shower in cold water at that and checked out still waiting to see if I am able to get a refund