Location is not in a busy area. The facility is new and decent size of the room

The staff are not helpful. We asked for towels and the receptionist has a bad attitude and said there is no available person to bring the towels up so we have to get it ourselves down the lobby. I requested a room that is further down the hall since I have a newborn and a dog with me (he tend to bark at any noise and my newborn is sensitive to sound),I also asked to be close to my sisters room, when I checked in the front desk assured that my request were all taken care of but our room was in the middle of the hallway and my sisters room were at the next level. I understand that the request is not guaranteed but they they never told us this up front. Overall, the facility does not have good staff and guest rapport and clearly they are understaffed.

The staff is very rude and unprofessional. The room service was requested every day of my visit and has not been cleaned once. When I called the front desk they said It would be cleaned first thing next morning... Came Into the room late in the evening to it being exactly how I left it. Trash is full, no bottled water, no clean towels. I called the front desk again and they said I would have to walk downstairs to get clean towels... wish I would have known that when I walked in! And this was all on my birthday... yes, thank you Delta. This will be my last stay here.

Clean well maintained very inviting

It was kind of confusing about where to park for check in We had to drive around the building a second time

Room was clean, but very cramped. When it was cleaned they did not replenish the items we had used, but we were charged the same for each night's stay. The staff were friendly and helpful.

The cramped room. No microwave

The hotel was nice.

The room given to us was too small, where the air conditioner was located next to the bed, which made it uncomfortable to sleep. Kind of ruined the next two days of our vacation.

It was shelter from the rain.

The hotel isn't as nice as the pictures, needs a bit of TLC, the ice machine on our floor was not in service, the bed was very uncomfortable, like sleeping in a pit, just sank into a low spot. Overcharged me for an extra night. With a price of $160 per night with no breakfast, seems a bit excessive. Took 24 days to get the overcharge refunded, I called several times, was told that Grace was the only employee at the hotel who can handle overcharges and she refused to answer 3 emails and was never available when called on the phone. I had to get my bank involved to get my money back.

Not much

Breakfast cost money, the rooms seem cheap inside, and one of our televisions didn't even work upon arrival

Room- super clean Breakfast- We had breakfast outside as we thought it was included in the price. My husband on the 2nd day went to buy the breakfast ticket, but at that time there was no front desk. Bed- super, super comfortable.

I have no comment on that.

Beautiful property.

This hotel is spotless. Staff are truly helpful and if you ask for anything it’s done immediately.

Nothing, everything was perfect

Check in was easy when I first arrived, I only met one friendly staff member but upon trying to purchase my breakfast voucher I had to wait because there was no staff at the counter and once in the dining room the cook rudely told me to give him my buffet voucher and snatched it from me.

Check in was easy when I first arrived, I only met one friendly staff member but upon trying to purchase my breakfast voucher I had to wait because there was no staff at the counter and once in the dining room the cook rudely told me to give him my buffet voucher and snatched it from me. Room was covered in human and dog hair causing me to not be able to sleep from the constant sneezing from the animal dander and hair. The animal hair seemed to be constantly blowing out of the AC

Some aspects of the room were nice. But the front desk staff didn't seem intetested

Felt like a huge empty convention center and front desk were do unhelpful. I was there for a tragic funeral and theu showed no sign of empathy or interest in me as a vu a customer.

It was a newer hotel, or updated so it was clean.

Bed was awful. Pillows too. They put us facing the freeway and it was very noisy all night. Also, the room was tiny. There was a huge tv but the room was so cramped I felt like it was in my face. Not a comfortable stay.

Clean