Great staff who made you feel comfortable.

NO umbrellas at the pool………went down for breakfast one morning, eggs and french toast were cold and could not eat.

The breakfast and location was great. The staff however was not very attentive or friendly.

Breakfast, hot tub,

No staff. No dinner. No late ck out. Poor cleaning/housekeeping.

Beautiful hotel! Staff was great, always helpful and nice. Perfect location in Lionshead Village. Shuttle service made it super convenient to visit nearby Vail Village.

There was only one guy doing the waffles and cooking and the wait was too long.

When I made the reservation, I assumed the location was in the main Arrabelle building but it was outside in a different building. This should have been disclosed at the time I made the reservation. Also, the steam shower was not functional and the water pressure in the shower was a bit weak.

It was so beautifully decorated for Christmas. The tavern which is connected to the hotel has great food and breakfast which was included with our stay. The spa was wonderful and so was the ice skating rink outside.

The hotel was wonderful. They made my family feel very comfortable after we did 't have a good experience by first booking one of the condos.

I first booked one of the condos. When we arrived we didn't notice but theheat was off. We spent the day skiing and when we arrived back at the condo we had no heat or hot water to take showers. We were up there to celebrate my son and his wife's anniversary but we had to cancel dinner reservations. They sent over a maintenance crew to try and fix but they couldn't. The hotel property manager was great. He came an helped us move everything to the main hotel. They put my family up in the penthouse which turned a bad situation into a wonderful one. Thank you to allwho helped us out.

Didn’t realize it was a full service hotel going in but loved it so much for price we went a second time. Hot tub and breakfast was our favorites but the rooms and location is also perfect in Vail.

We loved everything.