Location

Rooms were not clean. Was on first floor windows would not lock. Outside screen was open about 4” and would not shut. Walking out in front of entrance, people smoking marijuana. Felt very uncomfortable. Front end staff just walking in my room at 10 o’clock at night without a knock just unlocking my door. Felt very uncomfortable in this facility. Will never stay there again! Had a service dog they would not honor made me pay for her. When I booked this property I had spoken to somebody and they had said yes that my service dog would be free. Pricing for this facility was really expensive, rooms were dirty, not clean, no remote for TV, when asked, they handed me a remote it would not program. Ask the employee to come down and fix it she said she would, she never did never had a TV the three days that I said there. The rooms are very dated. My room was not clean had hair in my bathtub ( gross). I have never felt so unsafe at a place before!! Especially your staff walking in without even knocking. Totally on excusable!!!

The AC would make a super load droning noise for at least 5 minutes at a time. So loud you could feel the room vibrate. Smelled terrible as soon as I checked in. Front desk people made me feel like a nuisance with every interaction.

Breakfast was the worst only oatmeal and coffee no varieties.

Rude staff, room was not clean.

No breakfast - just coffee.

Not clean 2nd floor smelled like many people were smoking weed Room dirty - Hair in bathroom - carpet dirty - musty smell to room Strange people lingering in lobby / laundry room / parking lot. Unsafe - dirty - overpriced - GROSS!

The location is central.

Kitchen space

Nothing worked in the kitchen Had to have my lock reset

arrived for a two day stay the first night we went to take a shower and the water was cold and wouldnt warm up. we went down to the office and asked if it could be fixed and we were told that they only had one boiler working and that they knew our rooms shower wasn't working. even though the two sinks had hot water. we asked if there was another room we could have and we were told that they were completely booked up but they would come the next day to try to fix it. the lady we talked to was very rude and told us if we were just trying to get a free room it wasn't happening, all we wanted was a hot shower after 5 hours of traveling. she also told us that this was ridiculous and she shouldn't have to deal with this. we had a wedding to go to the next day when we came back the shower wasn't touched. the water was still cold. so for two days we weren't able to take a warm shower in our hotel room!

the lobby smell awful---the room had tapped chairs - the beds were so uncomfortable. The toilet had a stair in it! The room was clean but did not smell very good...