The check in and check out were quick and easy. The room was clean and the hotel was an adequate stay for a stop on a trip.

There wasn’t anything that I disliked about the hotel.

Clean, comfortable beds. Property is kept up. The staff , especially Rachiel, was super helpful .

Was a little pricey

The room was large, comfortable and clean. Breakfast was included and satisfactory. The location was excellent for access to Highway 1 to Carmel, Santa Cruz, or Salinas. It was a quiet and pleasant hotel with a pretty koi pond in the lobby.

The bathtub could be used for a shower only. For 3 days the touted "Breakfast Sandwich" was "going to be delivered today." I'm thinking there never is a Breakfast Sandwich! Service for clean towels and room cleanup is apparently no longer provided at all.

Amazing location

Lost All my Best Western points and A $50 gift- card booking with.com.never again😒

pool/hot tub/good size room, very comfy bed, microwave and fridge were awesome

no AC and carpets were very dirty plus no turn down service during stay.

coffee and juice. and fruit

hot food was horrible.

Location was great. Staff were accommodating. Breakfast was good.

Staff was helpful and kind. Good breakfast options. Quit hotel and surrounding area, which I prefer.

N/A

do not believe the pictures that you see on google please, I might been great post COVID-19.

the storms that the raining. it was to wet to go to the park.

Sterling and Rachel were rockstars at making our stay great!

Mattress was worn out.

location for what we’re doing

Comfortable, spacious and comfortable room. We especially like the secured elevator from the parking lots all the way to our room which really made moving of luggage very convenient. There is a pool and a fire place. Breakfast was decent although they did run out of the breakfast sandwich if you go late.

Nothing much - overall very pleasant stay

Old furniture