I liked David at the front desk who was super sweet. The bed was very comfortable and location was proximal to places we were visiting.

the door to our room was a solid 1.5 inches from reaching the ground, which allows small rodents and bugs to crawl in if they wanted. we blocked the floor of the door with towels, which were already limited. husband asked the front desk to switch rooms for one with a door that met the floor, and they said they would clean one and switch us. we never heard back. No shelves in the bathroom made it hard to get ready, we had to pile everything on top of the toilet.

most of the staff , location

I was charged for a service animal ( which is against the law in California)

Nothing out of the ordinary, but for me, a solid, clean, good place to stay.

A bit pricey, but I think that's more just for the location.

Everything was clean and well kept.

The heater/air conditioning unit was loud, and the room could get cold. But it really was not a problem as the bed was extremely comfortable and the down blanket was more than sufficient.

location

No tea/coffee machine. No Iron or Ironing board.

Clean and comfortable Love the breakfast!!!

It’s excellent value for money. We felt safe and comfortable and the staff were lovely.

The rooms were a good size and the beds were comfortable. The location was convenient.

There was way too much single-use plastic wrapping around the breakfast food. Each slice of bread was individually plastic-wrapped. There are some great breakfast options just down the road though.

Central location , very close to Universal Studios and Hollywood. Commuting is easy with host of options - Uber, Bus and subway . Lot of eating options...various cuisines Good parking

Nothing really ...nice breakfast spread ..would have liked eggs/omelettes Rooms are cleaned on alternate days ..perhaps for customers staying for more than a week - it could be done daily

The hotel is around lots of restaurants and shops. The beds were comfortable though the pillows need to be changed out or washed as they smelled bad from previous guests. The tv's are big and the pool looked great though too cold outside to use.

We arrived at midnight to a room that had no heat and was an icebox when we walked in. The temp outside was 40 degrees and the heater in the room did not work. We asked for more blankets in which I asked when will the heat kick in which the gentleman said it should start soon. It never happened and at 2 am we had to switch rooms because I could literally see my breath. The front desk gentleman was super helpful and friendly which I appreciated. It was his 2nd day on the job and I applaud him for handling the situation with the heat so well and adjusting rooms. The bathrooms were just repainted in the remodel but all the paint was peeling off because its obvious they didn't fix the problem of the water leaking behind the walls. They turned a previous Motel 6 type into a budget friendly modern style motel but need to fix the old problems not just cover them. The front doors all need to be changed since they are not sealed and let in everything on all sides. Overall it fit our needs but management needs to address the issues that will turn this nice hotel into a poor looking hotel by spring time.

location

appliance didn’t work

Breakfast was decent

$11 Fee To Park Car overnight, rude clerk, old building with old windows (noisy), thin walls, and creaky floors.

Lovely staff. Breakfast was good. Nice modern revamp.

Bit noisy. Pool wasn't heated. Gap under door let in noise/draught.