Great location, easy access to Mayo and Desert Ridge Mall. They are very accomodating, friendly, courteous. Property is spotless, breakfasts are great with lots of choices.

Ubicación y comodidad

Friendly staff. nice breakfast, pool was clean. Would definitely return

A little far out for where I normally go to Phoenix for.

very clean, breakfast was good , housekeeping was very helpful

I was havin dental Implants n the facility was just around the corner from the hotel that's y I choose this hotel, the breakfast was a bonus cuz I was able to eat the scrambled eggs after my procedure which was a bonus 😋

nothin

great breakfast… and discount for Mayo patients

location

Breakfast was good. There was choices so I could stick with my diabetic diet. They could use a whole wheat bread choice.

Bed was alittle soft ,but only for my taste.

Pro - Nice, clean hotel, comfortable beds

Arrived with a disabled member of the family - found we had a room with no bathtub. I called immediately to front desk - no other room in the whole hotel. Explained it made her dependent on others to bathe, increased her possibility of a fall, did not even have a hand held shower, a shower seat, or a grab bar that was near the shower controls. Was met with really unkind, uncaring attitude - " that is what you booked". I asked if we could change rooms the next day (3 day stay) Said I would have to come down and check every day. I asked if I could get a refund of the prepaid days and check out early to find more suitable accommodations. Desk clerk said I would have to take that up with booking.com, that they have no control over that. I did contact booking.com, they said they would get back to me (but never did). Crazy for a hotel that costs $300/night. So I had called, gone down to front desk twice, and texted the hotel about the problem, no help, no concern. I contacted booking.com twice with no real response - except a request to send pictures to help them decide Room was next to freeway and very noisy. Light system is crazy. You have to leave your key card in light switch to keep lights turned on