Room was roomy, clean and nicely decorated.

Hall noise. Breakfast was okay, not great. Pricey.

Staff was very caring. Was very clean.

Great location close to Mohegan sun staff very friendly bed very comfortable great overall good breakfast and the shuttle to Mohegan sun was great. The driver Jeffrey very very nice very happy with my stay. 

No complaints

Clean and lovely hotel. The staff were very pleasant and my daughter and I enjoyed the variety of foods at breakfast!

• The pool was very nice • The rooms were comfy and a big size

• The tv kept giving us issues • There’s not really much around you, you kinda have to drive a little back and forth and things like that

Everyone was super helpful and friendly: the reception staff, the breakfast ladies, cleaning staff, even the maintenance guy took time to ask if I needed help seeing that I was standing by the reception! I see a staff who cares and that matters. We did not use it but we appreciate the option of a free shuttle to the casino (4 pm to 12 am). The pool looked very well maintained. Cleanliness is prominent throughout the facilities. The hotel obviously has undergone recent renovations and updates that makes it a very decent place to stay. Loved that there are 2 TV’s in the king suite we stayed in, one of which is huge. The sitting area is very spacious with a sofa bed and a big two level desk. Breakfast: thank you for having almond milk and lactose free milk for people who cannot have dairy. The breakfast area is exceptionally clean. Coffee and tea 24/7 is much appreciated. It’s a bonus to have a dim sum restaurant right next to the hotel ; )

We are VERY happy with this hotel but if I have to nitpick: There is only one waffle maker and there is always a wait for it. There are some signs of the hotel being older, like peeling ceiling in the bathroom and the scratched up benches in the reception area. There should be 2 TV remote controls instead of one for sharing LOL. They did give me an extra upon request. Please go back to providing a printed TV guide. And the control not having numbers is very annoying and time consuming : / Safety: The shower does not have the usual fall prevention handle to hold on to except the handle on the shower door. But the door can swing both ways which actually creates a hazard.

The front desk staff were amazing. Everyone was so friendly and helpful.

Though I do drive, I chose to go by public transportation and found the travel quite easy from New London to the hotel. The staff was quite pleasant, the King Suite was very comfortable and the hot breakfast was great. Additionally, they offer a shuttle from the hotel to the Mohegan Sun Casinos and the drivers were always available and nice. They don't start until 4pm, but this was not a problem. I strolled on my own to the casino to catch a bus to the Mystic Aquarium and it took me less than 15 min. I would definitely go back.