The room and staff were exceptional. Very spacious and clean

The TV channels didn't have many options. Breakfast maybe could have been better

clean, easy access

spacious

great to have a kitchenette and separate bedroom!

none

it was wonderful breakfast.

the TV could have been better ,For #1 there"s no movies on ever.. For #2 The reception is always crappy. #3 You get back to the hotel your staying in and that all you think about is sitting down throwing your shoes off and grabbing something to eat and turning the TV on and relaxing for the night.. but unfortunately you got crappy TV to wind down with.. I am just saying !!!

all the amenities we needed. very comfortable

nothing

I like the breakfast! Hot pancake and oatmeal plus plenty supply of fresh fruit!

big room, full kitchen

horrible breakfast

Love the separate bedroom suites super clean super nice breakfast buffet if it had a hot tub it's would be perfect

Nothing really maybe no hottub upper floors could have balcony lol

The price, free laundry,location and security at night in the parking lot.

The carpet in our room had a funky smell,very dirty like it hasn't been shampooed in years, no kids chairs (only had two high chairs) and the front desk advised me to buy my own chairs since they are cheap. There were so many chairs in their lounge area but they didn't make an effort to accommodate my kids. Same old breakfast everyday.

I loved everything about this hotel, maybe a few flaws but no everything is perfect. I'm a big person on breakfast at hotels. Thier breakfast section was amazing! They had varieties of food and would switch it up every now and then (I was there Fri-Sun, aka weekdays are different than weekends), it isn't so crowded, very clean, and did I mention GREAT OPTIONS? We were there for a wedding and my son is big snacker. I loved that this hotel had a kitchen. I wasn't prepared for what they'd provided so I had brought my own single use dinnerware. It was completely unnecessary! They had bowl, plates, wine cups, coffee cups, regular cups, utensils, everything you'd see in a regular kitchen! Besides condiments, obviously. The fridge was normal size, they had a coffee maker, toaster, full size microwave, and dishwasher. The "living room" was great. We had family sleep on the pull out bed, and another on the other side of the couch. The desk area made a great spot for us to catch up on some things. The room has a huge bed! My husband and I were able to have our 6yo son sleep with us during our stay. The bathroom had provided full size shampoo, condition, and body wash. All this being great, we couldn't forget the location! It's really close to a lot of shopping centers and freeway! I love this hotel so much that I'd definitely keep it in mind when going back to Folsom.

Now for the bad.. Housekeeping will only come to you after your four days stay. Being a room full of four people, our trash had piled up quickly. No one was there to pick it up. We'd have to leave the trash outside our door until the following day if we missed the house keeping when they walked by. The pool, it's great but freezing. You can tell they had covered the hot spa area, I really wish they hadn't. Other than these two flaws, it's a great spot and I'd recommend to anyone!

Outstanding

Not nearly enough handicapped parking spaces

The room was very clean. Breakfast was above average.

That dogs were allowed on all floors. We had a dog right across from our room, it woke us and everyone around us up very early with its barking.

Breakfast is good, staffs are friendly. Location is great, close to a lot of restaurants. I like the separated living and bedroom layout.

There are ants in the kitchen area. Feels bug bite itch when sitting on the sofa.

we always love the rooms at any of the Staybridge.

the bed & pillows were not very comfy.

Breakfast was good. The waffle dispenser wasn’t working and no staff was looking out to make sure they could help so we had to figure it out on our own and then try to find someone to tel them to refill it. Also, no strawberry jam and there was watered down orange juice.

The hotel would only clean your room after 4 days. Well our whole trip was 4 days so that means our trash was full, no extra towels would be given and we ran out of toilet paper. Also, if you have a kitchenette, you should provide dish soap so we can wash dishes. The room came with some dishes but nothing to wash them with. The dishwasher was also full of dishes when we got in. There is no dish detergent so we didn’t trust that they were clean. There were also no extra blankets in the room closets. The room also had damage to the doors and walls which made us feel like the place was falling apart. The girl up front was also very unfriendly when we checked in. She answered a call from another hotel patron and rudely said “you have to wait, I have people up front”. The person was put on eternal hold because even after we were done she still didn’t pick up the phone to help. It wasn’t until after I brought the trolley back she finally responded with “what do you want? I told you because of covid we don’t give you those things anymore”. Sorry but using covid as an excuse to be rude or not provide customers with the amenities we paid for is getting old and you need to step it up. We loved our last visit as staybridge prior to covid but we definitely didn’t care for it this time around.

The kitchen

Beds kinda uncomfortable

great location. enjoyed indoor pool with grandkids and suite was lovely. stay pet friendly. that’s a priority for us

breakfast hours not long enough or slim offerings if you arrived at the later time frame