Friendly and easy to the airport

just one bottle water provided

Bathroom was not very clean room had a musty smell and for the price we paid not even a complimentary breakfast In every hotel we have stayed in it always included a complimentary breakfast I would not recommend your hotel at all

There was no microwave and the air conditioner was too noisy. I was charged with hotel taxes, which I didn’t expected. The bar was too noisy at night.

It was amazing I loved the rooms

50$ a day for parking

I enjoyed that it was close distance to many restaurants and adventures

I didn’t like that the original room I scheduled was sold to someone else

The location was fun, great proximity to Seaport. The bed was quite comfortable

Easier climate control, more consistent amenities. E.g. I bought body lotion after my first day and then it appeared in the room as an amenity

It's very beautiful

It's expensive

mattress was comfortable where do I get one? clean quiet easy access most of the staff was helpful, none of the staff was a hindrance

no pool, went across the street to use the Elements pool Room set up so I could not watch television from the desk.

Clearly states no pet fee on booking.com for this hotel’s policies in 2 areas. I chose this hotel based on this. The hotel knew I was bringing my dog. When we arrived, front desk person was cold and was insistent on paying the pet fee with no apology that their policy was not updated on booking.com. Did not see another dog at this hotel - people with pets must not like this hotel. Other hotels provided dog treats, even dog gift bag, dog beds - does not seem like this hotel provides them even though they are now charging a $50 pet fee. The front desk lady we had to check us in needs better customer service training.

I really liked the modern configuration and amenities of the room. Very inviting lobby area. We had a beautiful view of the Boston skyline.

Room was large, close to convention center where I was attending event

Poor food options, very thin walls/noisy, a bit overpriced for the quality of the hotel

Excellent service for holding our luggage day of checkout. That was a huge lifesaver so we could still enjoy our last day without lugging around all our belongings

Well appointed and up-to-date. bare bones but nice bones. Practical but pleasureful. amenities were convenient but not excessive .

Bone bones lobby. Too much concrete. Can use softening via colors and artwork.

TD Garden

Paying 50$ for parking

The view

No dislikes

The room was great and the front desk helped my son get a sharpie so he got his gloved signed by a Red Sox player.

Expensive parking

Convenient location to the Westin convention center to pick up hop on hop of trolley to take us to freedom trail.

Ac was noisy Fan ran all night