Staff was friendly and helpful for the most part. The hairdryer was great! Good location / walk-able. Great view from rooftop bar.

Pillows were not supportive and the bedding and bed were not comfortable. You could not view the TV well from the couch in the King room we got because the TV did not articulate to the angle. They charged $25 per night for parking. The parking attendant lost our key fob which delayed our departure for about 30 minutes. The refrigerators do not have freezer sections. The shower head was broken and therefore could not be adjusted well for a shorter person and there was no foot ledge to shave either.

Staff did a great job

Paying for parking

The location was good, very walkable to downtown Asheville.

The location was in the midst of a construction zone and was very loud. The view from our 5th floor room was directly onto new construction with construction workers that were in direct view of our room, providing zero privacy. The hotel lobby smelled like garbage and dirty diapers, although I brought it to management's attention, it was not corrected. I paid a $75 pet fee once I arrived on the property, although the website indicated the pet fee was only $10 per night. Parking was NOT included, as advertised. I paid for one breakfast, and the food was cold.

The beds were comfortable, the complimentary breakfast was excellent, definitely a step above most. Loved the Crabtree and Evelyn soap offered

The room was on the smallish side, the parking was expensive, the bathroom door was sticky though for the rest it was very clean and staff was indifferent.

location and price

Location, staff, breakfast bar

location, spacious rooms and comfortable beds, nice pool facility

construction across the street

The location

The staff The experience breakfast they hit u with how the door The water pressure