it was clean and near a lot of stores and restaurants

the shower

location is great.

really need mirrors in parking lot for blind corners especially because it’s 2 way traffic

staff

advertised 2 Queens and a pull-out sofa. Handicap accessible. pool. There was No pull-out sofa , pool not open.

Nice hotel and provide free parking for guests.

Bathroom is quite big. But shower water is so weak like tears😮‍💨

the location is great it’s just on the other side of the tunnel and off the highway

super clean! nicely appointed room

n/a

2-3 mins walk from a buss to Times Square Free Coffee station at the lobby 24/7 Free Parking bed is so comfortable room was very clean wifi, fridge, microwave all what you need if you will not stay in New York

There is no view from the room window 10-12 mins walk back from the buss stop to the hotel

Location

Breakfast

N/A

1st room smelled like vomit so they had to switch our room.

bed was very comfortable and pool was cool

The hotel was clean and had free parking.

Had poor experience with this hotel because: i) They ignored our booking.com reservation since the main person on the reservation arrived later than the rest of the group (whose names were on the reservation also). Charged another person's credit card in the group for slightly higher price than the original reservation, indicating zero flexibility and understanding. ii) We had to cancel one of the rooms in our reservation passed the cutoff and while they charged us for the room, they did not offer us to use the room so our group can stretch out a little! iii) There were four people per room and while they charged extra fee for each person, they provide only one single-serve shampoo and other stuff in each room for the entire two nights we stayed!! We asked for cleaning touch-up after the first night and they said we only clean rooms in the third day of stay! Brough us some sheets and bed cover and refused to fit them on the beds and left the sheets for us to take care of!! The hotel is in an industrial-feeling neighborhood and is only good for night sleep. Overall a very unsatisfactory experience given the very high price we paid.

only the swimming pool looks fine, other thing of this hotel sucks

the manager will not keep her words, her name is Angie C.

The decor for the Holiday was nice.

The Hallway was cold.

Fridge and microwave in the room. Comfortable pillows. Nice bathroom. Close to bus stop to get into the city.

The TV remotes are awful. They don't have enough buttons to perform all the tasks they should. The hallway near the elevator always felt like there was a window wide open, it was freezing and breezy.

very clean and room was very comfortable

Nothing