I have a 100pd trained GSD . It’s hard to find a hotel that excepts big dogs. They were very welcoming, and the hotel it’s self was comfortable for him with plenty of space to roam around. There is also a dog park just a min walk down the street. The room was very clean and no smells of previous visitors with dogs. The carpeting and furniture looked brand new.

The close the kitchen by 8Pm on Sundays. We arrived late so we had dinner elsewhere. Plenty of restaurants just a 10 min drive away.

The room was very clean. The property was clearly recently updated and the staff was super friendly and attentive. Just what I needed.

The place was nice

Location

Facilities look a bit older and not very well kept

Nothing

It was runned down, filthy , overgrown, sheets had animal hair and some human hair all over them. Was moved to another room with 1 bed instead of 2 and no kitchen, was told I was getting a reduced rate since this was not what o booked and now no kitchen and had to share a small bed with a friend and also an additional discount for the inconvenience and dirty first room. The property had literal trashed furniture dumped on the grounds right below where you sleep. Bad odor in the rooms bugs on the ceilings and corners, “Tiled “ceiling in the second room about to fall down on you. We left a whole day / night early because we could not bare to sleep in those conditions. I’m expecting a refund because this is unacceptable.

The location in the Catskills was lovely and close to a small village. It was also very close to a great hiking trail (fox hollow to panther mountain) which was why we chose this location.

The room was in need of maintenance. There was a panel hanging off the wall at skirting board height. The wall socket came out of the wall when trying to unplug a device and the toilet seat was loose. The room needed a good clean, the Aircon unit in the window was very dusty inside, there were cobwebs in the corners of the room, the shower tray needed a scrub (black grout lines) and there was grime behind the taps (which came off when rubbed). What really surprised me was that an envelope was left in the room asking for a tip to be left for the cleaner! The room was supposed to come with a continental breakfast on weekends (including pastries from a local bakery) but we didn't get that due to apparent sickness and supply issues. Instead we got a sweet muffin and a small pot of fruit in syrup. I complained at the time that it was a bit sparse but wasn't offered any alternative. The next day was the same offering so I declined the breakfast and went to sweet Sue's in the local village instead (that was amazing but a bit pricey).

Accommodates pets

Breakfast could be better served e.g., toaster for bread and bagels.

Excellent proximity to Belleayre Mountain for skiing. Lovely, super friendly staff. Has a bar* and game room**. Keyless entry. Decent value.

Tiny room (#5), thin walls - can hear other guests walking around and going up/down the stairs. Proprietors could 100% upgrade this location with a few seemingly-easy improvements. Bathroom needed work - Mr. Clean Magic Eraser (or general elbow grease) could easily take care of residual grime in stall shower. Wall-mounted shampoo/conditioner/body wash clearly hadn’t been touched or refilled in a long time. Bed was nice and well made, but if you looked too closely at your bedding, you might notice old stains and/or cigarette burn holes. No hangers in the room. *Bar had beer only (ok); **game room is a nice feature, but as mentioned in other reviews: many games required quarters and front desk don’t offer change. How many times do you have to get that question from guests before you make change available?? No bottled water available at front desk - would be a nice touch and easy lift.