Marta was a great host. Great communication! Apartment is well located and equipped with everything you need.

Very clean and has a balcony with a great view! Comfortable living space with a lot of space

The stairs lol it’s on the top floor so you do have to do a little bit of walking but other than that it’s everything was great about this place

Location

I'm not a fan of writing negative reviews but unfortunately I have no choice for this one as so many things didn't meet our expectations: - The unjustified hefty £500 deposit which wasn't mentioned anywhere (that I could see) and was requested once the night stay was already paid, so not giving us the chance to then book somewhere else. I've stayed in five stars hotels before and never have been asked for such a hefty deposit, the apartment was nice, but absolutely not worth the £500 deposit which is why we didn't use the kitchen and tried to minimise usage of facilities to avoid losing the deposit. - The six flights of stairs! - Really noisy - The biggest pain point for us was the key collection, I understand that misunderstandings happen, but we kept on being lied to. We had to confirm multiple times our arrival time, we were asked to notify the agency 30 minutes before to allow time for the person to travel and come and meet us which we did and ended up waiting one hour for someone to turn up. Whenever we called the number we kept being told "she's one minute away" to "she's ten minutes away" to "she's had an emergency she's on her way" to "your check in time was 6pm on the portal" after having receiving acknowledgment that 4pm was agreed and confirmed multiple times. When the person with the keys finally showed up she also reiterated that there was a 6pm check in requested which again wasn't true, I have screenshots of conversations where 4pm was agreed. She was also in no emergency as she told us she just got notified that we were waiting. I understand that getting the check in time wrong happens it's just being told different things and being treated like idiots that was really frustrating and unacceptable. We could only live chat or chat via whatsapp and the only phone call we could actually use to speak with someone was the person that kept lying to us.

Great views! Clean and spacious,

Coffee tea milk everything we needed.place was really nice bed was amazing.

Shower wasn’t too hot or powerful,tv lacked channels due too no internet connection.

The location was excellent, close to lots of restaurants, pubs, shops, good coffee, great transport links. The terrace is quite nice. The bathroom was good. The view is great.

The decoration of the flat does not match the pictures - everything was pretty bare, particularly the terrace furniture. Some of the cabinets are too difficult to open as they are clearly not designed not to have handles. Water pressure could have been better as well as the temperature of the water. Towels were clean but a little too worn.

Great location but the flat was a bit tired looking. The balcony was really nice for late afternoon and evening sun and the nightscape views were really nice.

No smart tv available, bathroom door had no lock, no lift and the 6 flights of stairs became a pain in the end.

location and furnishings

no bathroom light too hot in the bedroom shabby tiles dirty floor