Great location and beautiful property! Room was beautiful and hotel was just steps from the main strip. Try cute town and aesthetically this hotel was fantastic. Nice pool and free parking was great.

Bed was uncomfortable and there was no way mot reach the front desk to unlock the front gate to leave at 8am. Need to have a bell or something by the front. Also should replace shower head since it didn't really work.

The breakfast

Bad pillows and no fan o air-conditioning

The location is perfect, also very quiet, beautiful garden and view

Pool too cold to get in, tiny bathroom, no terrace

The pool and the area around

Cold and humid room, no hot water in the shower

The breakfast was good.

The room was dirty and smelled like an old room that was closed for many years. I paid as soon we arrived and asked for my receipt and he said “tomorrow it will be ready” tomorrow came and it wasn’t ready. We left on the third day and when I returned the keys I asked again about my bill and he asked for my email and he said “ I will send it online” I am still waiting and it looks like he will take his time to do it or he will never do it. I am not going back there to stay. Very disappointed 😠

Great location, with parking. Nice pool area and gardens. We ate some lunch and the food was nice. Our room was a twin room with two double beds, it was spacious and clean.

All was good.

delicious breakfast and an even more delicious location

It's a beautiful place and our baby really enjoyed it. It was quiet, even though Tepoztlán is quite touristy (but we were there during the week, maybe that was why).

We didn't have the coffee that was supposed to be included for breakfast because apparently we were up too early. They are short in staff (which makes sense now with the pandemic) and the check in was a bit slower than what we would have liked.