Room was ok

The room was in an annex, without link to the main hotel. Acces to the rooms was through a circular stair, 1 m wide, without lift. Stairs were very narrow, passing in front of the rooms windows...so you had to stay with drapes down. Acces to hotel facilities - restaurant, swimming pool..etc - was made by going outside, entering the other building, starting from that point. Breakfast was rather poor, just few choices.

L'environnement général

L'accueil du personnel

Bella la struttura! Piscina fantastica

Camera poco insonorizzata, si sentivano tutti i rumori, sia da fuori che da altre camere

Friendly and professional staff Very good breakfast with a lot of options (bacon, eggs, smoothies etc..) and well adapted to the COVID measures

The rooms are definitely not worth a 4-stars hotel The spa doesn’t seem clean (the hot-tub water is smelly) There is a huge soundproofing problem in this hotel, you can hear very well the people in the room above, the ones next, in the corridors and of the steet. No intimacy at all. We couldn’t sleep the first night because of the noise (you can hear the people walking or taking a shower as if they were in your room) Hopefully, Abele at the reception did a great job to put us in a better and quieter superior room which was perfect. So the superior room seem great but the classical ones are a real disappointment

Tutto ormai questo hotel è casa nostra…ogni anno per il carnevale soggiorniamo qui

Bel immeuble, belle entrée, salon avec vue superbe

La « suite » un peu vieillotte, les équipements idem, le bruit, la musique jusqu’à minuit les deux soirs de notre séjour , le spa très succinct et inaccessible aux personnes handicapées

The hotel is located on the sea front..beautiful beaches very tasty foods at the restaurants .everything is organized and clean, Viareggio is a fantastic place to have summer break

Honestly, nothing comes up that I don't like..except a company 2 kids need to adopted to their timings.....

Warm friendly welcome from reception staff who were very helpful. The pool is excellent- clean and refreshing. The hotel is spotless. We liked the bar and the smoking balcony. The restaurant staff were very attentive. The location was excellent for the beach and other restaurants. Every need was catered for

There was nothing to dislike