It was all in original condition with beautiful decor. The staff were amazing. The courtyard, breakfast room all stunning. The gates to drive in were beautiful.

It was all beautiful. Not easy to find but that was ok.

What an unbelievable experience!!! The rooms were extraordinary!!! Staff most informative and helpful. Breakfast was a feast!!

Had some difficulty finding the hotel. Should have been advised that the road the hotel is on has a no access block post so can't enter. We circled several times!!

This is a historic Palazzo. Do I need to say more! The location is right in the historic part of town. The apartment is huge with a kitchen. The bathroom and shower are wonderful. The staff is very accommodating. I am not a big breakfast eater, but it looked pretty good.

None

The place is really nice, old palazzio with beautifull garden.

We've been treated like outcast because we didn't arrive in a Mazerati... we didn't look rich enough for the owner to meet us. We've been asked several times on our arrival "are you sure you have a reservation here" ... and they was no problem with the reservation, we had already paid! The TV was broken, they didn't try to fix it during our stay. We had no explanation on the airconditioning or the electrical opening of the windows. The guardian of the place was ok but they didn't find us a taxi to go to the airport, saying they had no solution for us and leaving us in the rain to go and find a taxi in the street...

The palazzo has a rich history and is beautifully decorated. A huge, impressive statue of Hercules (at least I think it is Hercules) dominates the courtyard. The owners and staff were kind and helpful and did their best to see that I was comfortable. The breakfast was delicious—the food was very high quality and best of all, the baked goods were homemade. The location is convenient to both the city and the train station. I would stay here again.

I booked here because from the photo, I thought I would be staying on ground level. It turned out that my room was three stories up. For some reason, I had a very hard time finding my way to my room (I usually have a very good sense of direction) and the code pad for entry was in the shadows, so I did not see it. Interior signage would be very helpful—other businesses were marked. Most frustrating the first day was the shower in my room. Water from the sink backed up into the shower and I was standing in this when I showered. This was not at all pleasant. I reported the problem and there was nothing that would be done that night. However, my room was changed the next day, thanks to a cancellation—and I had absolutely no problem with the second room.

Central location . Large apartment

Everything.

Elegant, historic palazzo, charming garden, helpful, kind staff, generous breakfast, enormous bedroom and bath opening to interior courtyard with 16th century statue of Hercules.

Nothing.