El personal es amigable y servicial. Las instalaciones son agradables.

We liked the hotel , the service is excellent , friendly environment, we definitely want to go back.

it was close to where we wanted, had a beautiful view, and great facilities.

Four choices of fresh cooked breakfast with coffee, fresh orange juice and bowl of fresh fruit. Wonderful!

Nothing

LA tranquilidad del hotel

Lack of parking

Best location in Santa Fe de Antioquia, beautiful theme and decoration, the pool is very nice

Loud music on the bar until late at night, the place is small so you can hear it loud in your room

The hotel is very pretty and a good location near the main plaza of the town. Nice colonial touches and the breakfast was large and good.

Unexpectedly after two days at the hotel, they asked us to switch rooms to a room right next to a power generator so that they could give our room to another, older couple who had just arrived and were dissatisfied with the room they were given. I guess we were considered the 'nice' guests who would not complain? Unfortunately, this made the end of our stay unpleasant as we had to switch rooms a few more times to a noisier location, etc. They did give us a discount for the inconvenience.

The way it looked

The bed was too noisy and there was no smart TV

Beautiful hideaway hotel. Highly recommended for some quiet and peace

Great location, very clean and quiet. Nicely decorated in colonial style with a/c, a ceiling fan, and hot water.

No wifi in the rooms - only in the lobby and then only some times. Included breakfast was so-so...

Great old building thatvhas been restored beautifully. Lovely pool area.

wonderful little hotel with a pool, fairly cheap drinks, free breakfast and good location to town.

no wifi in the room, room itself was small with no window, small bed.

Manager Daisy was welcoming, professional, helpful & always there to care for her guests. The pool & jacuzzi are gorgeous as is the view from poolside. The room with a balcony & jacuzzi was huge & had tge BEST rain shower on tge planet. great towels & bedding too. there is paid guarded parking nearby although the town is safe & many park along the streets. we walked into other small hotels & in comparison, Hotel Nueva Granada was the nicest. very fair price too.

parking can be an issue.

Small hotel. Friendly and attentive staff if not a bit laid back. Very cool hotel done in the colonial style. I felt like I was back in 1850. Came mid-week so my friends and I had the place to ourselves. Quite room, comfortable bed.

Wifi was weak. Windows have no glass, but that makes it more authentic.