Locatie en vriendelijkheid personeel

Te harde bedden

Staff were excellent, location is amazing, with good ferry connections to other small towns. The room 217 was beautifully decorated.

The pool was open but freezing cold, so it would have been nice to enjoy a swim as the weather was beautiful. Bikes were free for hotel guests.

Beautiful hotel right on the Banks of the lake. Great friendly helpful staff. We had a nicely furnished room overlooking the lake. Cannero is a very small town well placed for trips around the Northern part of the lake.

Paid parking arrangement , namely Euros 20 to park at the hotel overnight , although they do offer the opportunity to park for free in another part of the town. Breakfast although adequate was not the best as it was repetitive and the breakfast area was squeezed into too small an area. There was no food offered that is cooked to order, (such as Omelettes and eggs ).

Incredible location, stunning views, calm & no traffic, cute town. Great historic building, perfectly restored. Exceptional breakfast by Italian standard.

Maybe a bit stiff atmosphere.

Beste Lage. sehr freundlich, schöne Zimmer, gute Küche!!

Es gab kein Punkt!!

Die unvergleichliche Aussicht, die Ruhe, das für Italien ausgezeichnete Frühstück und das hervorragende Abendessen haben den Aufenthalt unvergesslich gemacht.

Absolut top Service! Sehr freundliches Personal in allen Bereichen, wir wurden noch nie so zuvorkommend empfangen in eine Hotel. Das Hotel ist stilvoll eingerichtet mit zeitgenössischen Möbeln. Das hat uns sehr gut gefallen.

La vue sublime sur le lac majeur, la gentillesse du personnel, les grandes chambres et l’ensemble de l’hôtel… J’y reviendrai !

Rien

Location, service, style. Professional staff great food

Nothing

Excellent staff who were helpful at all times

Room was rather plain, weather was very wet.

Wir hatten ein Zimmer mit Balkon und Blick auf den See, was traumhaft war. Das Personal ist sehr freundlich und hilfsbereit, das Frühstück und das Essen im Restaurant sehr gut.

Nichts

Perfect location

Last 2 floors by stairs

The hotel is absolutely amazing, the food is great, the view is nice

We booked a Junior Suite for our wedding night and the stuff graded us down to a Superior Room with Lake View. This is not acceptable. The room was clearly not a junior suite, the size was too small and only one door balcony access gave indication that they were lying to us. Also Junior Suites are not on the first floor 9 of them in a row.

Very good location, nice room, very friendly and helpful staff. Great breakfast with homemade marmelade and all other sorts of good stuff. Possibility to charge electric car for 0,79€/kwh. They have their own winecellar with the possibility to taste and choose wine for your dinner in the restaurant.

The airconditioning in the room could have been a little bit more efficient and quiet.

The friendliness and service offered by the hotel staff. The excellent view of the lake, and the ease of travel by boat to Luino, Cannobio and everywhere else.

The standard of cleanliness in the room left a little to be desired: towels were changed daily and the bed received a cursory makeover, but that was it. We were obliged to eat our meals indoors, and not on the adjoining terrace, due to the fact that the hotel had not designated that beautiful area as non-smoking, and that there were many inconsiderate guests who insisted on smoking while others ate their meals. The quality and range of the buffet breakfast was generally very good, but the behaviour of guests fighting to grab food and drink made the experience similar to that of a rugby scrum. Totally unacceptable. Throughout, the staff were splendid in trying to meet demand, despite the ill-tempered behaviour of some guests. Finally, the mattress and pillows need renewing - uncomfortable.

Location is perfect Room is spacious - bathroom is great Breakfast is outstanding ! Dinner is superb

Nothing

beautifull

nothing

The staff was very friendly and carefull, the location and the atmosphere is lovely. Breakfast and dinner was very good. We love the evenings with the wine tasting and food.

Parking wasnot ideal. Our room was quit simple. There was not enough place at the swimming pole. No possibility to swim in the lake in front of the hotel.

Relaxed atmosphere in beautiful location. Excellent level of service

fabulous.. right on the lake, terrific pool.. breakfast is the best.. and even had bike son hand.. the beach is a short walk away and you can rent kayaks or swim.

feels like beeing in a dream. this is a great hotel in fantastic location. family business, the old signiora still greets (some) guests. friendly staff, incredible breakfast buffet, beautifully decorated, freshly redone rooms. all rooms seem nice but especially the lakefront-rooms view is unforgettable.

sorry to mention this - but egg omelettes or eggs sunnyside up should not cost extra in a hotel of this category, seems a bit petty. the eggs provided are the kind that come from a huge packet of pre-mixed eggs or egg powder. sorry, but we don't eat that stuff - and i am certain neither do the owners ...

Lovely place right on the lake. Very special. Room had lake view. Lots of restaurants within walking distance.

Nothing

Location.view. no automobile traffic. Family run. Quiet. Ferry boat connection in front. Muy simpatico. Stayed there in 2006, 2007, 2009. It is still the best hotel we ever stayed in. Superb.

Wifi internet connection was not the greatest. But who cares?

Everything. the rooms and hotel are beautiful and the device is excellent!

nothing

the location, breakfast and the helpful and friendly staff.

the mattress on the bed needed changing- too soft and sagging in the middle.