great location, very central yet quiet. good breakfast with big choice. nice sauna. nice playroom and play ground for kids. beds are comfortable and rooms big. we slept here twice, on the way to and back from our final destination. the first time we had a better room. the second room had a bathroom for people on wheelchair, which was not practical with a little kid.

nothing, but it might be useful to know that the clientele is 90% pensioners. there were almost no kids while we were there, even though it is a family hotel. it might have to do with the time of the year.

Very nice spacious rooms with view to the mountains, very clean, we were surprised to have already the couch prepared for our child with a small teddy bar on it even if we did not asked for it. Very nice Sky bar. My husband forgot his tooth brush and they helped him with anew one. The hotel is closed to everything by foot :)

Everything was perfect! If again in Bad Reichenhall would stay again there.

big room with a balcony

pillows

pool area; family friendly

room was not well cleaned

Location, breakfast, pool

A bit outdated premises and rooms. Needs refurbishment

breakfast was good

The room was cleaned properly and the staff at the breakfast was nice and helpful.

I like "Booking" because usually it builds a realistic and fair expectation. Not in this case. This hotel is defined as 4 stars with very high ( over 9 ) satisfaction rate. In this case, there was only one mistake: It is very nice 3 stars hotel: The room is small but reasonable but the bathroom is very small. Their request to pay additional money for the bathrobe is not acceptable in 4 stars hotel. The access from the underground parking to the rooms is inconvenient. I will not get back there. If I would know the true situation in advance, I'd book another hotel. It is not so much their fault but "Booking" mistake in setting up wrong expectations.

Breakfast was good, but more of the same. Staff in dining room was very good and very polite

Always very friendly staff, excellent location, good facilities for families

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Nice hotel with very friendly staff, parking options, great breakfast, room service, walking distance to the Therme, sky bar.... They also gave us a 10 Euro voucher as we said we don't want to have our room cleaned. The voucher could be used for.the bill we had to pay in the end. Very environmental friendly

Bed was not the most comfortable one, but that is something everyone has a different opinion on.

swimming pool

hotel staff, especially at the reception. very unkind, rude and no willingness to help or even try to be nicer. absolutely disappointed!

Breakfast was very good

There were nothing to eat or drink @9:40PM, when I arrived. Not even a beer!? Parking has to be paid extra.

It’s not a new hotel, but nicely kept snd clean

The breakfast is nice, bed is comfortable and close to the spa

Room and beds. HEX on the 4 floor, bar and restaurent. Parking.

Minor things. Chlorite smell in the building from swimmingpool. Main restaurent. 4 star hotel ?

Pool was bit too cold 🥶

A very nice hotel with swimming pool/sauna/spa in the Bavarian alps. breakfast was very good, rich and tasty. swimming pool is excellent, a little crowded at times, but we came early morning and the place was pretty free. price was good, has parking place.

furniture/design is a bit out dated the city (Bad Reichenhall) was pretty much closed down when we were here, as it was a holiday. and when the stores are closed, there's really very little to do in the city.

A big studio with two bedrooms was great for the whole family. Nice pool. Good breakfast,

At one bedroom, the bed was in metal but the mattress was not high enough, so it was not very comfortable, When my husband was waking up, due to this metal bar, he made a brutal movement on his shoulder and he got hurt...Maybe it could be better to install a higher mattress so that the body does not touch the metal bar.

Great location, nice swimming pool and good breakfast. Lovely views from the roof bar! Clean & comfy room.

I can highly recommend this hotel if you are looking somewhere to stay in Bad Reichenhall. It is situated in a quiet leafy street within easy walking distance to the centre of the village. The staff were excellent and the bedrooms were extremely clean and great value. The breakfast was also wonderful. It also has a great fitness room and pool area as well as underground parking. The rooftop bar is also worth a visit. We would definitely stay there again.