A equipe é muito simpática. A cama do quarto de casal é confortável.

Ar condicionado do quarto muito barulhento (muito mesmo). Faltou ar condicionado na sala com duas camas de solteiro. Então pra dormir na sala ficou desconfortável.

Chuveiro e a localização

A tv e o telefone não funcionaram durante a estadia e não foi resolvido. Muito sujo em baixo da cama, atrás do frigobar entre outros pontos.

De modo geral tudo bom, funcionários, café da manhã, limpeza.

Internet aberta sem segurança. As empresas atualmente não aceitam conexões com origem em redes Wi-Fi aberta sem qualquer tipo de segurança. Acessar aplicativos de bancos expõe os clientes em risco alto. Nenhum hotel que ha fiquei tem este tipo de prática. Atualmente não tem desculpa para este tipo de prática. Terrível!!!!!!!

De quase tudo

O colchão é péssimo

Excellent hotel. Front desk staff and other staff were very helpful and polite. Spacious comfortable room. Loved the balcony,

No complaints.

Stuff is very helpful and friendly, as I was with a child they were very considerate. It’s very well located and rooms are amazing and perfect on size.

Café da manhã

Jantar no restaurante do hotel

I liked the location best, it’s in the center of Lourdes where lots of bars are located. the room is big and functional. Breakfast was also good.

Coffee quite basic

Location

The room was old and required maintenance, the bed was not comfortable, and the gym was under renovation.

Breakfast/staff

Toilet (it’s a bit funny because the balcony is 4 times bigger than the toilet)

I really enjoyed my stay here. The staff was more than lovely and helpful, the breakfast was plenty with many choices and the pool was the icing on the cake. Would book again.

everything was old in the room, seems to be a former apartment

Everything food room etc

The pool is not heated so it was freezing on May and its very small

Location

Old rooms and AC. Very small bathroom.

The location is wonderful!! Very convenient. The room has enough space.

There were ants.... The building itself is rather old. I made a reservation of double room but the bed consists of two single beds.

Big room with balcony

The air conditioning was too noisy