The staff are absolutely incredible. Best customer service I have ever experienced, hands down. The island is GORGEOUS and the facilities are impeccably clean and beautiful. I loved that the lack of WIFI in the rooms/beaches forced you to unplug. The drinks are to die for. The other guests at the resort were super nice; we made friends quickly. Actually coming back for our one year anniversary with 3 couples we met during our stay!

There are two things I didn't love - the first is the sheer amount of mosquitos. Obviously not the resort's fault, just make sure you bring a LOT of deep woods bug spray. We (2 people) went through 3 cans in 6 days and I still got devoured. The second thing was the food - don't get me wrong, it was pretty delicious, I was just hoping for a more local flare. The food is definitely VERY Americanized, which was a slight disappointment.

The staff are exceptional and truly want to make your experience a memorable one. I personally really enjoyed the food and not needing to choose any meals beyond breakfast, which has a small menu. Nothing is very fancy but it's certainly delicious. The activities available at the resort are perfect if you don't want to do an all-day excursion. I highly recommend the guided snorkeling and sailing (and the daily rum punch!).

It wasn't obvious (to me at least) from the photos that there is only a very small area of "beachfront." I was thinking an island would have more sand/waves. That being said, you can sit by the pool and still hear the water without getting sandy.

Our stay was absolutely amazing. It was everything we could have dreamed of relaxation wise. The staff are the true gold of this place. Everyone goes out of their way to make sure you’re having a lovely time.

I would have liked to see some of the water on either side of the property cleaned up a bit. They do such a wonderful job keeping the grounds in top shape; however, a place to relax and float in the sea would have been nice.

From the moment we arrived we were treated with kindness and a genuine sense that the staff primary focus was ensuring we had a great time at their resort. Jahnene, Oliver, Melvin, Wilbur and the names go on, make you feel like part of the resort family. The resort is large enough to have great meals and mix with other people if you want to, small enough to feel intimate. Your days belong to you, you can do as much or as little as you want. Some activities come as part of your package such as fishing, kayaking, sailing and some off island activities come with an additional fees that still represent great value. We lounged on the beach, sailed, caught barracudas and red snappers, saw dolphins in the sea, swam with manatees while snorkeling and got to ride a jungle river to the areas magnificent Mayan temples. All in four days. The food was incredible. We feel relaxed, we spent four days in paradise. Quite literally our best vacation ever.

There was nothing we did not like, however note that you can leave a resort gratuity which would have been the same as we had tipped individually but would have perhaps been spread better amongst the unseen staff.

The staff was excellent and friendly and catered to our needs. The food was delicious.

Everything was great. Perfect place to escape and unwind.

The staff was so friendly and accommodating! Everyone was super happy and helpful.