They use fake advertising. They said they had air conditioning. In fact my booking said triple room with air conditioning. They said they couldn’t change the system over to air conditioning. Their website said they had ac - not we have ac sometimes. Also the shower was missing the knob to switch from handheld to overhead shower. Shower drain did not work.

Size of suit, restaurant food was excellent. Staff helpful.

Some of the towels were old and ragged.

The location was top notch, central square near the old quarter and plenty of restaurants and the main attractions. The rooms are large and the beds very comfortable. The bathroom has all you need, clean and modern. Staff was very friendly and attentive.

The breakfast could be a lot better: cold food (fried eggs, omelette), the toaster was slow for such a large crowd, few pastries and the coffee was truly dreadful. The hotel has a cool retro 70s feel though it’s been fully redone and it hosts large groups, but it’s all ok except the breakfast.

location

nothing

I first stayed in this formerly government-run hotel in 1989 when the rooms were very basic. Someone has recently spent a very large amount of money on it and it is an extremely good quality hotel. I arrived much earlier than expected and a very nice receptionist took pity on me and gave me a suite for the price of a room. (€63) the bed was very comfortable, there was a mini bar in the room and the bathroom boasted a Jacuzzi. I had to leave very early so didn't get a chance to sample breakfast.

It's nitpicking, but the shower pressure could have been better. The suite, although spacious and comfortable, directly faced what I believe to be the biggest mosque in Albania with what appeared to be the most powerful PA system in the Balkans from which there are emanated regular calls to the faithful at very high volume. Entirely pointless, as the population of Shkoder is mainly Roman Catholic.

Tea & coffee available in room - with kettle. And some bottles water - courtesy

Good Location near the city centre,big room with jacuzzi and balcony,big portion of food and very tasty:) helpful staff,I highly recommend this place :)

great location with private parking. receptionist very helpful

breakfast was not for 4*

great location fair breakfast

old fashioned hotel. in summer the air conditioning need to be maintained regularly

Perfect location, very helpful staff , very clean and comfortable

Large suite with very comfortable bed and good satellite TV

Staff were a little cold. Breakfast buffet was poor and the coffee machine broke down.