Location

WiFi is awful or literally none. It also blocks your reception using your own network which is ridiculous. Once you step out of the hotel, everything is back to normal. Sorry to say but what 4/5 hotel don’t provide WiFi nowadays?! Staff said it’s because hotel is full. That’s not an excuse am afraid.

The decor and location.

The aircon fixed at 25 degrees which is madness for summer…

Beyond the call of duty of the friendly hotel staff

The super heavy front entrance door

Great location. Intimate boutique hotel with unique ambience. Over the top artwork, which I thought was unique and entertaining.

Some parts of the room were old, like dirt stains or moulds in the shower ceiling. I also saw one very very small cockroach in the bathroom. Also the wiring of the screen in the bathroom was repaired with gummy paste and not a proper repair. Room 507.

Nicely decorated, kind reception, good italian restaurant (Bellini Cafe) downstairs. Room was modern and fresh. Good wifi and excellent bed. Location for business is excellent; between Shangri La Far Eastern and the WTC/ 101. Price quality is great. Will come back as smallish feel, good atmosphere, personal care and generally nice.

- there is no gym or pool (and probably hard for the hotel to create one) - TV is somewhat difficult to sort out for a tech illiterate (but what are you doing in Taiwan then..) - Windows cant open (given noice and heat not a disaster but I like to smell some fresh air in the evening) - Breakfast included and not bad but somewhat basic probably to limit waste in times of low occupation levels (which in itself is great and more hotels should consider), although staff attendants give it great care.

I loved the design of the hotel. The rooms are cosy and comfortable. The location is very good.

The rooms are not that well isolated. You could literally hear the neighbors talk.

We prefer non-generic boutique hotels with responsive personal service, large and comfortable rooms with topnotch amenities, charm and atmosphere. Hotel Eclat exceeded our expectations on every one of these counts. We loved the quirky decor; the large high-ceilinged room with high-tech controls; the exceptionally comfortable bed, pillows and linens; the happy hour discount on drinks in the marvelous bar; and, at least as importantly, the service. We needed an English-speaking private driver to tour four of us from Taipei to Shifen, Pingxi and Joufen and then return us to our cruise ship in Keelung. Between our checkin and bedtime, the front desk had arranged it all. We could not have been happier.

the property is beautiful and decorated with fine art pieces. service staff needs a little tempering after long months of covid.

arrived back at hotel at 8:32 but were told we could not have a drink in bar because it closed at 8:30. I understand the need for consistency but staff were still behind bar it would not have hurt to be flexible or 2 mins — given the status of the hotel.