Great boutique hotel, everything was perfect. The views are just amazing. Spa area very nice. Restaurant has great food, and the prices are not high at all

Friendly staff. Great views of the lake. Accommodating to requests.

Outdated, in need of renovations. Some of the furniture is quite dirty.

The Hotel is in a great location.

Unfortunately the hotel has been poorly maintained the past few years which was not helped by the impact of the pandemic, rooms were austere with no fridge or coffee making facilities, the bathroom was in desperate need of renovation, the swimming pool required attention and the sauna was only working one day and also needed renovation. We expressed our disappointment to the hotel who offered a discount in mitigation. Shame really, the hotel (built in 1938 I think) has such great potential but without investment its decline from greatness will continue.

Very run down , rooms were like a 2 star compared to others. Damp coming in ,swimming pool was not very clean and sauna not working. Breakfast poor very disappointing

Absolutly loved the area, very good veiw by the lake, nice dining hall and lounge also good library. You can imagine it being an impresive home in its day. Also they offered to keep our bags safe for the day after checkout so we didnt have to worry about robberies in Bariloche.

It is old, as in not restored old. the room was small and bare, the bathroom desperatly needed updating, the bathroom door had a cutout so it could close past the bidet, The roof of the Tunnel to the indoor pool and gym was leaking badly, etc.

Hermosas vistas !

Staff was awesome. Incredible location! Great food.

Very old, noisy, some stuff didn't work...