We have stayed in Pacai many times over and over,we love this hotel! Great spa!

Great ambiance, luxurious touch, top-notch service

nothing, everything was great!

everything is wonderful !

From the second i arrived everyone was helpful and friendly. I was asked if i could upgrade the room and the options were shown to me beforehand and i did. Room had a nice balcony the only downside is the balconies don't have views as there is a barrier blocking your view presumably to keep the ambient noise out, so i was told. The spa was excellent. Had a quick gym workout. Gym is small but if you are the only one there it's fine for a short workout. At the spa, I also had a facial and massage which were excellent. My dinner date that night who i had not seen in 5 years at least thought i looked great! Breakfast was excellent and very healthy (not like unhealthy American breakfasts).

Nothing. But balcony should be made to have a view. The fence on the balcony should be allowed to be opened at least so you can make the view optional.

From the second i arrived everyone was helpful and friendly. I was asked if i could upgrade the room and the options were shown to me beforehand and i did. Room had a nice balcony the only downside is the balconies don't have views as there is a barrier blocking your view presumably to keep the ambient noise out, so i was told. The spa was excellent. Had a quick gym workout. Gym is small but if you are the only one there it's fine for a short workout. At the spa, I also had a facial and massage which were excellent. My dinner date that night who i had not seen in 5 years at least thought i looked great! Breakfast was excellent and very healthy (not like unhealthy American breakfasts).

Nothing.

very stylish and great staff, location is convenient, the breakfast is amazing.

Location, staff

Breakfast, spa

Simply everything is absolutely perfect

One of the best hotel experiences i've ever had, service amazing, big rooms, amazing furniture and design, food and SPA just 10 out 10

nothing