good food for breakfast the staff was friendly the location was near a lot of restaurants

Can't think of anything

just OK

the friendly staff and customer service.

beautiful Lake

everything was fine

it was clean and located next to the mall.

Easy check in. Christmas Eve. Quiet evening. We asked if there were rooms with any view and they put us in a fourth floor overlooking the lake and marina with the mountains in the back ground. The lights on the lake and marina were beautiful all night but waking up Christmas morning to the sun hitting the snowcapped peaks of the mountain range to the west was beyond spectacular. Ask for a west facing room, forth floor if possible. Sparks is just to the east of Reno and well worth being a few minutes out of town.

all was typical Hampton good.

Everything. The room was very clean. Nice view of the lake from our room. Shower was awesome. One of the best breakfasts I've had in a hotel in a long time. Staff was also super friendly. Close to a lot of places to eat

Bed was a little harder than I would have liked.

beautiful view, so clean, super nice staff, great breakfast

We booked with the idea of having a back to school shopping trip with our teenagers and spending a day at the water park, and this is the perfect hotel for that. Next time we come to Reno I think we'll do the same thing--much better than staying in the casinos. No smoking, no depressing slot machines anywhere. Nice, quiet hotel. The workout room is great, and the snack bar area with drinks, chips, snacks, ice creams, breakfast items to buy & a microwave is really convenient. The ability to just walk over to the outlets is awesome. Great fancy restaurant on the water a short walk from the hotel. I might bring my dog next time, as there's a good path for walking and a little lawn out front.

There was a little bit of jockeying for the charger with the electric car on the busiest night, but it mostly worked out. They're going to need to add more chargers, and a supercharger obviously would be really nice.

Everything from easy parking, quick check in, comfortable room, great breakfast, and even a nightlight in the bathroom (!!) were greatly appreciated! 10 out of 10! Thank you!

Wi-Fi was awful. Try better drapes for more privacy.

friendly staff and very clean

N/A

Clean, safe, good location.

We had troubles with the heating/a/c in our room. Front desk was not helpful in solving the problem.

Everything was excellent. Staff was so nice and accommodating.

I can’t think of anything. Maybe more breakfast choices.