Clean, friendly staff all around and delicious food!! We were also accommodated with an early checkin which was amazing!! Thank you! We will stay there again!!

Nothing

The property was in close proximity to Broadway and the Gulch within walking distance. It’s a beautiful hotel, staff were very nice and helpful. The rooftop bar had an amazing view, good food, and drinks. The pool and hot tub were great as well.

I would have liked having a vending machine in the floor we were on mainly for water. Or have water bottles in the room and charge guests if they drink them! It seemed water was hard to come by within that vicinity, no quick marts.

Central location, good breakfast.

I liked the location of this property.

The elevators seemed to take a while.

El desayuno es una falta de respeto

We love Springhill suites in general. The room size is really nice. We travel a lot for work and to have that extra room to work and not have my to work around another person is great. The rooms are always clean. The downtown located was perfect to visit broadway and the country music scene. The gentleman that checked us in was great giving us information about the hotel.

I called in advance to find about parking our Sprinter Van and would it accommodate the height. This was not the case and even if it had the larger parking was already taken so we have to park our van across the street and pay to park. That was a pain because the first night it would only allow us to pay for 12 hours so I had to set an alarm and wake up at 4 in the morning to pay again for the parking so we wouldn’t have a boot on our tire. After the first night it did allow us to pay for 24 hours ;however, I still had to wake up at 4 in the morning to pay for another night.

Great Facilities, Staff, and location.

No free WiFi and $50 Valet. I don’t travel very much, normal?

It is right next to everything!

Nothing! I loved it!

Valet

Razoável.

O café da manhã.

Fresh and good.

Hard to get in no matter what time we went within the breakfast time frame.

Very nice and super convenient. Staff was extremely helpful.

Construction at 8 am

Breakfast was good

Paying for parking

I love the interior design. Rooms are comfortable and design with taste. I love the staff. Very professional, friendly and knowledgeable. Whether a front desk staff, cleaning staff, all great people. Super impressed with valet service. Every single person working as valet at the hotel is outstanding. Great work guys.

Cleaning needs some improvement. It might be that I’m very partial about it. I work in cleaning industry. I own commercial/residential cleaning services business and I saw some misses here and there. It might not be a staff fault. It might be do to their training, time for them to clean the room and equipment they are using.

The location was excellent!

Shared property with other hotel.

Café da manhã muito bom, acomodações novas, decoração e localização

Valor do estacionamento muito caro

The location, the cleanliness and how nice it smelled throughout the hotel

N/A

Everything, specially location

Everything was great

Location and very clean. Breakfast was very good as well.

Overpriced. And beds weren’t the most comfortable for the money paid.

Clean and well managed with friendly staff.

The breakfast

How close it was to downtown broadway street & The Gulch. We could walk to everything.

Since we were no more than a 1/2 mile away from downtown broadway. Til about 2:00-3:00 in the morning , you always heard fire engine or ambulances, and people since we were across the street from a parking lot where people parked to head downtown.

It was beautiful! Loved that it was walking distance to Broadway!

The staff

none

Convenient, close walking distance to all the entertainment

A hassle to check in. I wanted to use 2 forms of payments and they made it a hassle to do so. And the fees for the valet parking was ridiculous.

Poor

Parking fee

Very close to Broadway. Loved that it had the couch in the room as my boys don’t like sharing a bed.

It could be cleaner. The comforter had a stain on it and the sheets had blood stains. They should be thrown away. The mattress cover was also ripped which made it feel a bit unsanitary.

Staff was extremely friendly everywhere we went (registration desk, poolside bar, etc.). The location of the hotel couldn't be better. We were going to a concert at Bridgestone, which you can see right from the hotel itself. Breakfast was nice, the lounge areas are very nice and clean.

The beds are not comfortable at all, which is disappointing given the cost of a one-night stay there. The only other concern we had was the cost of parking. The site for this hotel says they have complimentary on-site parking, which leads us to believe there is no charge. However, when we arrived we were told the parking garage was valet only and it'd be $50 - there was no free parking. We later found out Pink was in town, so I'm not sure if parking is usually free but this weekend happened to be a charge due to the influx of people, or if this is standard. But listing your parking as "complimentary" if it is not is deceiving.

Muy lindas instalaciones

Excelente

Location was absolutely perfect! Close to everything and completely safe neighborhood.

Pool was nice rooms were clean staff was friendly and accommodating

Some days the breakfast could have had some different items. That was minor. The parking I thought was kind of high at $50 per nite but was in line with all the other ones around