Valet

Razoável.

O café da manhã.

Fresh and good.

Hard to get in no matter what time we went within the breakfast time frame.

Very nice and super convenient. Staff was extremely helpful.

Construction at 8 am

Breakfast was good

Paying for parking

I love the interior design. Rooms are comfortable and design with taste. I love the staff. Very professional, friendly and knowledgeable. Whether a front desk staff, cleaning staff, all great people. Super impressed with valet service. Every single person working as valet at the hotel is outstanding. Great work guys.

Cleaning needs some improvement. It might be that I’m very partial about it. I work in cleaning industry. I own commercial/residential cleaning services business and I saw some misses here and there. It might not be a staff fault. It might be do to their training, time for them to clean the room and equipment they are using.

The location was excellent!

Shared property with other hotel.

Café da manhã muito bom, acomodações novas, decoração e localização

Valor do estacionamento muito caro

Everything, specially location

Everything was great

The location, the cleanliness and how nice it smelled throughout the hotel

N/A

Location and very clean. Breakfast was very good as well.

Overpriced. And beds weren’t the most comfortable for the money paid.

Clean and well managed with friendly staff.

The breakfast

How close it was to downtown broadway street & The Gulch. We could walk to everything.

Since we were no more than a 1/2 mile away from downtown broadway. Til about 2:00-3:00 in the morning , you always heard fire engine or ambulances, and people since we were across the street from a parking lot where people parked to head downtown.

It was beautiful! Loved that it was walking distance to Broadway!

The staff

none

Convenient, close walking distance to all the entertainment

A hassle to check in. I wanted to use 2 forms of payments and they made it a hassle to do so. And the fees for the valet parking was ridiculous.

Poor

Parking fee

Staff was extremely friendly everywhere we went (registration desk, poolside bar, etc.). The location of the hotel couldn't be better. We were going to a concert at Bridgestone, which you can see right from the hotel itself. Breakfast was nice, the lounge areas are very nice and clean.

The beds are not comfortable at all, which is disappointing given the cost of a one-night stay there. The only other concern we had was the cost of parking. The site for this hotel says they have complimentary on-site parking, which leads us to believe there is no charge. However, when we arrived we were told the parking garage was valet only and it'd be $50 - there was no free parking. We later found out Pink was in town, so I'm not sure if parking is usually free but this weekend happened to be a charge due to the influx of people, or if this is standard. But listing your parking as "complimentary" if it is not is deceiving.

Very close to Broadway. Loved that it had the couch in the room as my boys don’t like sharing a bed.

It could be cleaner. The comforter had a stain on it and the sheets had blood stains. They should be thrown away. The mattress cover was also ripped which made it feel a bit unsanitary.

Muy lindas instalaciones

Excelente

Location was absolutely perfect! Close to everything and completely safe neighborhood.

Pool was nice rooms were clean staff was friendly and accommodating

Some days the breakfast could have had some different items. That was minor. The parking I thought was kind of high at $50 per nite but was in line with all the other ones around

great variety to satisfy every choice.

the absence of hot omelets

We were actually offered to switch to AC hotel for early check-in which was nice. Price and amenities stayed the same.

1 elevator was broken down at AC hotel so was very slow and long wait times. Also when picked up my suv from valet there were chip crumbs on my seat so that was odd considering I did not eat on my drive to the hotel nor do i eat in my vehicle period. Very unprofessional on valets part. Especially when I am being charged $50 a day.

Location, Nice Breakfast, Rooftop Bar, Pool/Hottub

Parking $$$

Everything was great! Loved the rooftop bar and the breakfast was the best on I’ve had at a hotel yet.

Nothing that I can think of besides the prices, but that’s just everything and everywhere right now.

The hotel was beautiful and in the perfect location to everything downtown. The staff was wonderful! The breakfasts were so good! The pool was a great option, just wish the sun stayed on the pool longer.