The hotel was shut down for code violations. This occured in April and we weren't notified until we showed up to the property for check in

nothing

the first room the tv and remote wouldn’t work. they dropped off a tv for me to install, it didn’t work. then they moved me to another room and the remote wouldn’t work. I had to watch the same channel all night. 1 washer and dryer for the whole hotel. no coffee, no breakfast as stated. The hotel does not look what it appears on line at all. I see why this is a 2 star hotel. if that’s the case they should be cheaper til the fix the hotel up to what it looks online. Still waiting on my deposit checked out April 10th. the staff was not nice at all, telling me they can’t give me a receipt, I have to go through booking.com to receive it. called booking.com 3 times on this hotel. Since the system at the hotel is down, I had to give my banking info via email to receive my refund. I’m not comfortable with that but I did it anyways. still haven’t received my refund.

price

location

Location

No microwave, no refrigerator, no blow dryer, no iron, 2 towels for 3 people, no TV remote

nothing, it was horrible!!!

The Hotel is very run down, dirty, old and a misrepresentation in the pictures. The location is horrible and it was very unsafe. I check in and checked right out! I even ask for a refund. The manager said that they would give me a full refund once you contact her. I also submitted a cancellation to you the same day.

Nothing

The pictures are not trueful The hotel smells like cigarettes The rooms were dirty

they let me see room before I paid. after I saw it I left. it was gross. had to go find another hotel after driving 8 hrs with 2 young kids

stains all over linens and smelled of cigarettes. room had stains on floors and sink and ceiling

Location close to everything

There was trash everywhere, and I believe people sell drugs here and people walking around the parking lot made me nervous. The building smelled like marijuana and other bad smells Water was not warm enough, no refrigerator or microwave to keep food, only one trash can for the whole room. It would be a nice place if it better well taken care of.

Stay there before the remodel. But its was truly exceptional and accommodating. Also very peaceful

Hot water could have been hotter but that is very little on my list

The location was great. It was a quick drive down to Arrowhead Stadium.

The rooms and lobby area were filthy. We ended up asking for a refund and leaving because there were bugs crawling all over in the bathroom. I showed the young man at the front desk the videos I had taken and he gave us a refund.

Close to the stadium

Wasn’t cleaned. Broken glass on the floor in the room, food wrappers on the floor, no table tops or bathroom counters wiped down, bed sheets had blood stains.

The hotel was so gross and the worst place i ever stayed. I was booked for 3 nights and the 1st night i was there i found 2 bed bugs on the bed. i checked out immediately. And of course they booking.com wont refund me.

I absolutely will never stay there again

It didn't appear to have bed bugs.

The whole room was disgustingly filthy and reeked of stale cigarette smoke (non-smoking room) and urine (the curtains were covered in urine stains). The smoke alarm was broken, and was sitting on the desk (major safety issue), and the deadbolt was completely broken off. These are just a few of MANY things that were nasty, broken, missing, or not working in the room. It was, by far, the worst hotel experience either of us has ever had.

Nothing

The location was hard to get to. The front office told me repeatedly they were over booked and blames booking.com, the room was disgusting. There was blood in the bathroom, holes everywhere and the entire place smelled of smoke. Do not recommend.

Beds were very comfortable. Staff was very nice and knowledgeable.

Had 2 king rooms. One had a refrigerator the other didn't. Neither had a coffee maker