they advertised hot tubs for use but they were not working properly

Great location. close to gondola and bike trail

high price. Some shops not open.

Everything

Nothing

the property is nice

too little coffee, they should have at least salt and pepper .More towels

the water park and all the outside activities

the cost for the quality of room

The kids enjoyed the water park

the room was not cleaned very well.

Everything

Nothing

The rooms were nice, clean, and though they don't have a stove, we could easily use the appliances, plates, bowls, silverware, etc to store and prepare meals. We enjoyed sitting on the balcony looking out at the mountains. I enjoyed the 1 hour I had available for the water park, included with the room. We enjoyed the roof top jacuzzi available in building 1. The location was excellent for biking the Trail of the Coeur D'Alenes, exploring the historic towns around, and accessing the City of Coeur D'Alene. They also provide excellent, secure storage space for bicycles.

The restaurants had limited hours during the week, and the water park was only open Friday, Saturday, and Sunday. The Jacuzzis were nice but not hot enough and the jets were not strong enough. Make sure your room is facing the mountains...not the water park building (the staff was very accommodating in switching our initially assigned room).

off season quiet place. nice gardens and grounds for walking. loved the room, shared spaces, good local coffee in the room, and balcony with views of the mountains . good location near highway but far away enough!

The staff made our stay amazing!

clean

new, well kept

Helpful Friendly staff. Room had everything we needed. When our toilet needed to be fixed, someone came right away. Would recommend

Spending time with my family in a fun atmosphere.

Our hotel room wasn't ready until 4:30. The policy is that your room is guaranteed after 4. Very vague wording, I understand you are short staffed but they weren't even willing to talk to the housekeeping staff to have them clean our room when we got there. If you see that I'm here waiting for my room you could take a moment to let housekeeping staff know to clean it as soon as possible. The lady I had to deal with this on had a bad attitude. It wasn't all bad, most of the staff was very kind and helpful.

Good location. Friendly staff.

Very rundown. Carpet needs replaced. All trim needs attention. Room was clean but was in desperate need of a face-lift. Extra blankets and pillows would be nice.

The room was very comfortable and it was great to have food options located on the property.

location and water park access

tv didn’t work , internet was slow

The room kitchenette was well laid out and fully equipped for a weekend stay. However, a cooktop would be a nice addition since the number of restaurants around are very limited. The location next to the water park and right at the base of the Gondola also add to it's convenience.

It's terrible having to walk outside in the wintertime after enjoying the waterpark in freezing temps while you are still wet, therefore some sort of skybridge or enclosed walkway from the lodging to the park would be appreciated. Also Noah's Canteen had some excellent dishes on their menu that my family and I thoroughly enjoyed.

Walls paper thin. We could hear conversations in the next room.