The property was not cleaned well at all. It did not look like it had been vacuumed in months. It also needed a really good deep cleaning (vents were insanely dusty). We opted for the linen package and the beds very made terribly with sheets that barely fit the bed. I thought for the price it would be much more clean and better serviced.

We had a great week in Corolla. The location of this house was convenient to the beach. There were a lot of steps leading to the beach, making it difficult to haul all our gear to the beach (just an FYI for families with kids and/or lots of stuff to carry to the beach). The interior of the house is outdated, but clean. We had plenty of space for everyone. There are baby gates, high chairs, and play pens already there, so no need to bring your own. The kitchen is well stocked. I found it odd that there wasn’t any soap or toiletries provided to start us off. Most places that I’ve stayed in provide a small amount of these items to get you started before you make it to the store. However, the only real complaint I had was that the pool had a lot of debris in and around it. Even when the pool lady came in the middle of the week, she still didn’t clean any of it out. She made a rude comment about the kids accidentally dropping an empty juice box in the pool but didn’t bother to clean out any of the leaves. My husband spent a good bit of time doing it himself. We didn’t contact the property owners/management about the issue. I’m sure they would have sent someone out if we had, so this is no fault on them. Overall, we were very happy with our stay. We even received a delicious cheesecake from the owners during our stay!

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We stayed at Keepsake in mid-July 2015. Our first impression of the house was that it was not very clean. LOTS of pet stains on the rugs and a general, I don't want to put my head on this pillow, feeling. I don't know if they need to just hire a new cleaning crew, however we spent the first day of our trip cleaning both the inside and the exterior patio areas. The exterior looked as if it had not been cleaned in years. Thousands of spider webs and HUGE spiders and insects. It was like a horror movie. I called the management company to report on the condition of the home and they asked me if I wanted to fill out a COMMENT CARD. Once we cleaned the place, for 4 hours, we decided to check out the beach. The beach is FAR!!! Yes, there is path right next to the home, but the beach is 2-3 long blocks away. We lucked out and found a golf cart company to rent a last minute ($500) golf cart so that we could get our older parents and 3 kids to the beach every day. The golf cart ride took 10 minutes because you cannot drive carts on the path and must go around several blocks to get to the beach. On a positive note, the pool at the house was clean and nice and the owner was nice enough to send us a cheesecake to welcome us to the home. I hate to write such a negative review, but honestly for this kind of money the house should have been in WAY better shape and the distance to the beach should have been more clearly outlined.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Keepsake was perfect for our family in every way. We were especially happy with the way the pool is laid out since we had a 7 year old who swims and a 2 year old who doesn't. Overall we thoroughly enjoyed the stay and would rent it again in a heartbeat!

Rating Details: The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay at Keepsake. As usual, the process with Beach Realty was quick and painless. The home was as described, and we enjoyed our time there very much.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love this place. Great location, great pool and a well-furnished and equipped house. Only thing that prevents five stars all the way across the board was an air-conditioning unit that needed to be (and was) replaced during our stay, and a broken umbrella on the deck which kept us from having meals out there. First world problems. And no fault of the property owner or management, but for the first time in 25 years of coming down to the OBX, we ended up next to the high school/college party house this year. There were very large parties of kids 5 out of the 7 night stay. Just showing my age, I guess.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The pool is GREAT. Little kids love the shallow section and there's lots of space to lounge. The outdoor shower is the cleanest we've ever seen. Location is good, it's a 5 minute walk to the beach and the street is super quiet: good for running and biking. Inside... well. It could use some love. The mattresses in the master bedrooms were the worst we've ever encountered. We woke up in pain and barely slept from the bed creaking all the time. Lastly, we highly recommend removing the carpeting. Between sandy beach toes and anxious pets, the interior of the house smells wet, musty and yucky. And we had many spider encounters. The house is a steal for a small family, but the inside could use a little love. The kitchen is small, but clean and well stocked. the appliances work well. the tv is set up well and there is enough furniture for everyone. Overall, it was a good stay. And the cheesecake gift from the owners was a really nice touch, and super delicious!

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was okay was very disappointed that the pool was closed, house was clean where you could see but I happen to have to get my dogs toy out from under the bed and caught him chewing on something and found there were gummy bears under the bed and there was probably and inch of dirt under the bad also was very disappointed in that. Thank goodness it was not anything to harm my dog. The channel list on the TV was very very minimal but yet listed alot of channels that were not on there. But did enjoy the cheese cake the owners sent that was very very nice. Property was quit a bit further down then what I realized but it was okay.

Our stay was wonderful and we all really enjoyed ourselves! The private pool was so nice to have. It was great only having a 5 minute walk to the beach! Also loved having two master bedrooms - it worked out perfect as we stayed in the downstairs master to be close to our daughter & our in laws stayed upstairs. The owners were very accommodating throughout the process. The only thing I would recommend changing is the check in..I understand it takes time to clean the house but it is a huge inconvenience when we can't check in until around 6pm.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Description and photos were very accurate. Very well kept property with everything you need on-site. There even is a small wagon to transport your beach essentials, very helpful. Less than 5min walk to the beach. Kitchen was well equipped. There are no board games so if that’s what you like make sure to pack it. Wifi was very reliable, TV cable had great selection including HBO. We loved every minute of it! We will be returning!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Description and photos were very accurate. Very well kept property with everything you need on-site. There even is a small wagon to transport your beach essentials, very helpful. Less than 5min walk to the beach. Kitchen was well equipped. There are no board games so if that’s what you like make sure to pack it. Wifi was very reliable, TV cable had great selection including HBO. We loved every minute of it! We will be returning!

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a great house, great location and privacy from neighbors. The house had everything we needed.

My complaint is in regard to the poor property management by Beach Realty. 1) The need to specifically tell you you didn't get early check in. I was told it was in the "confirmation" email and I should have seen that it was not charged...who would expect this in a "confirmation" email. 2) I was then told to leave a voice mail for the person managing the property and they would not call his cell phone. 3) No one was in the Corolla office, people were walking around not knowing what to do, the phone number on the door was very hard to find. 4) the house was dirty, small white canister in back was left by previous tenant no garbage bag and flies around. Left over dirty dog bowl left in back. Toys and plastic garbage left on pool deck. Cobwebs all over upper level. 5) Pool leaf skimmer had bottom torn off and someone tried to fix with duct tape. Impossible to clean out pool.

I admit I didn't call customer service about issues as they didn't seem to care during check-in process and just easier for us to clean.

Worst check in I've ever had in OBX and most dirty house on arrival in OBX.

The owner of Beach realty needs to review quality control and customer service.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a great house, great location and privacy from neighbors. The house had everything we needed.My complaint is in regard to the poor property management by Beach Realty. 1) The need to specifically tell you you didn't get early check in. I was told it was in the "confirmation" email and I should have seen that it was not charged...who would expect this in a "confirmation" email. 2) I was then told to leave a voice mail for the person managing the property and they would not call his cell phone. 3) No one was in the Corolla office, people were walking around not knowing what to do, the phone number on the door was very hard to find. 4) the house was dirty, small white canister in back was left by previous tenant no garbage bag and flies around. Left over dirty dog bowl left in back. Toys and plastic garbage left on pool deck. Cobwebs all over upper level. 5) Pool leaf skimmer had bottom torn off and someone tried to fix with duct tape. Impossible to clean out pool. I admit I didn't call customer service about issues as they didn't seem to care during check-in process and just easier for us to clean.Worst check in I've ever had in OBX and most dirty house on arrival in OBX. The owner of Beach realty needs to review quality control and customer service.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Really nice house with everything you need. House was extremely clean, kitchen well equipped, lots of beach chairs and beach accessories. As a first time renter, I am really pleased with the house and the close location to the beach access. Pool was great, hot tub too. Definitely will think about renting again.

All 11 of us loved the pool!!!! Tons of dishes, pans & prep items!! Lots of grill utensils too. Beach chairs, sand toys, and pool noodles etc. Highly recommend this property even if you have young children there is a high chair & pac n play. Don't have to bring everything with you!!

Excellent location to the beach. Nicely stocked kitchen and lots of beach and pool chairs and toys. Hot tub was very nice. Good communication with property manager. Delicious cheesecake delivered by owner. Property a bit run down and cleanliness fair to good, but overall we thoroughly enjoyed our stay at Keepsake.

Excellent space and location for a week at the beach with family.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed here 3 weeks with our dog for a part vacation/remote work get away. It’s an older house but generally well maintained and well equipped. Bathrooms are dated but functional. Too early for the pool to be open but we enjoyed the hot tub, the short walk to the beach (or drive to the Bonita Beach parking lot) and proximity to services. The charcoal weber grill served our needs but it would be difficult to cook for a larger party and gas would be easier for renters. The cleaning crew could have done a better job but the agency was responsive to a couple maintenance issues.

Rating Details:The property manager was very helpful.The vacation rental was clean.I was very happy with the location.I was more than satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:We stayed here 3 weeks with our dog for a part vacation/remote work get away. It’s an older house but generally well maintained and well equipped. Bathrooms are dated but functional. Too early for the pool to be open but we enjoyed the hot tub, the short walk to the beach (or drive to the Bonita Beach parking lot) and proximity to services. The charcoal weber grill served our needs but it would be difficult to cook for a larger party and gas would be easier for renters. The cleaning crew could have done a better job but the agency was responsive to a couple maintenance issues.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family had a great week. The house was very clean, plenty of space. We loved the outdoor living space on the top floor, there are sliding doors to let the fresh air in and gates make it very dog friendly. That being said you would never know this is a pet friendly house, no smell at all, very clean.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental was clean and well maintained only issue was the linens package. The sheets were scratchy and the towels left something to be desired.

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Most everything was good EXCEPT no working dish washer. Asked for extra dish soap to handle hand washing but was refused. That’s not right. I didn’t ask for money back - just a simple consideration.

We really enjoyed our stay; we booked on very short notice for our family including 2 dogs, and we all thoroughly enjoyed the house and its proximity to the beach. It is a quick walk to the beach and you can hear the ocean from the deck and the great room gets a lot of light during the day. The lay out is a little interesting and could be tough for a family with very small children (a lot of stairs and separated levels) but for us (older children) it worked well and we had no issues. The manager of the property was very responsive. We very much enjoyed our stay!

We had to find a place within 6 weeks. It worked well for us. Quick walk to the beach on a nice path.

Overall we enjoyed our stay at this property. The pool and the location closed to the beach were a plus. We will definitively come back. Thank you the owner to drop off a great welcome gift. We really appreciated it and enjoyed it very much!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Check in was on time. Everything was clean and we felt very comfortable in the space. Loved the pool and hot tub! The porch swing was a nice touch. Plenty of space for all. Would stay again.

This is a nice older home with a great pool. Kitchen is well stocked with cooking tools and there a ton beach toys/chairs provided. We bought the linen package and there was not a single dish towel or dish cloth provided so be sure to bring your own. Pool was full of leaves when we arrived and the rental company had someone out the next morning. Overall a great experience.

Our stay at this property was lovely! We had thought Hurricane Dorian had ruined it for us because we were supposed to go to Hatteras Village. But Corolla was open for business and we decided to salvage a few days in OBX there! The house was comfortable and we had a fun time with family and doggy. And I’m not sure who it was but someone brought us a beautiful cheesecake from the owners!! And it was delicious!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is the 2nd year we have stayed at the Keepsake and again this year our stay was awesome. We love the bit of seclusion this home has, pool, hot tub, ease of walking to beach and the fact that is it pet freindly. Out dogs love it there too! Love the new floors. Everything was the way we remembered.

The property was excellent and what our family needed.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed in this house with 4 adults, 3 kids, and 1 toddler. The house was perfect for us and the pool was a hit with the kids! The house was two blocks from the beach. The house was clean and had all that we needed. The reality office was helpful! The only thing that they weren't able to make happen was to get the lawn mowed which was a bit long. We really enjoyed that they came mid week to give the pool a quick cleaning.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful location, close to beach, pool is awesome!!! House was exactly what we needed/wanted. The special "gift" from the homeowner was well appreciated and lasted all week. Many Thanks