Location.

Quite a few things wrong. For starters, the assigned parking was taken. Parking spot 305 was occupied our entire stay with some sort of equipment. We had to park in the visitors parking and with 3 little kids this was actually inconvenient and not at all what we were expecting. Had we known this was the case, we probably wouldn’t have booked this place. Secondly, no internet. I am aware of the whole shutting the router/modem down suggestion as this was suggested more than once. The issue is, we have no idea where the router/modem is at. We looked up and down the apartment. Needless to say, we’ve been without WiFi the whole time. Again, if I would have known I was going to run into these issues, I would have never considered this place. The last time I called, I was on hold for 20 mins, surely you have this on your records. I was on hold that long just to be told that someone was going to come over to the apartment to help us figure out where the modem/router was at. NO ONE SHOWED!. Why even promise it if you cannot deliver. Your company didn’t even have the decency to call and say no one was going to show. We stayed up waiting for someone to come help us. Unacceptable. Our kids weren’t able to use their electronics and the service isn’t the best here. Thirdly, we are a family of 5 using ONE toilet. The toilet on the first floor doesn’t work properly. Since we got here, it won’t stop running. So we cannot use it. Quite annoying. We thought we would let that one slide, but since more and more things just turned out wrong, I felt compelled now to add it to the list and also to spare the next renters from the messes we encountered. Fourth, there’s no A/C. Just heating. Don’t book in summer.

Nice beds and location. Love staying in a condo. Lovely deck to sit out on with a lovely view!

All the stairs to get up to condo..decor dated but fine.