Large 3 bed/2 bath apartment in very good location

Very tired decor. Walls damp, dirty and mouldy in several areas. NO LOCK ON EXTERNAL PATIO DOOR. (Relied on shutters) Two settees were comfortable but stained and uninviting. Irritating things like bath towels being small. Only one hand towel per bathroom ( no good for women to dry hair after showering). Nowhere to put toiletries in shower cubicle. Lamps with no bulbs in. Really, REALLY uncomfortable dining chars. No hairdryer. No extra bedding. Clock that had no batteries in. One of my top complaints was the fact we had extremely poor communication with the management company and even had to fetch a key from a shop 10 minutes walk away...directions for which we were given only after several emails and phone calls to request it The absolute worst thing was having only 1 key between 4 of us. I asked for 1 more at least and was told only 1 key. That's just ridiculous.....we wasted a great deal of our holiday waiting around for each other to get into the apartment.

Great location, generous space, all what you need in an apartment

We couldn't get the internet ...the information provided about network and password didn't match with the place.... I recommend accommodation with parking place provided, for who is traveling by car, .otherwise is a huge huslle to find one.

Very close to the beach, and old town.

Old building and facilities…

Spacious, clean, very comfortable

N/A

Spacious apartment close to everything. Nice balcony. Comfy beds. Apartment was modern. Good Air Conditioning.

Extremely awkward to collect the key In another location No WIFI, Host did not fix the issue. Terrible sewage smell from both bathrooms. When I reported it the host said he would mention it to the team. Apartment was not properly cleaned, living room floor was dirty, showers were dirty

The apartment is in a good location, decent size rooms and balcony

it could all do with a little updating, especially the bathrooms. we also couldn’t manage to lock the patio doors to the balcony

great location, very nice apartment

no iron or ironing board so we bought one and left it there 😀

Clean tidy and large

WiFi was not working. The process to provide documents ID was awful. Took 2 hrs to upload pics as the system did not work. Frustrating. Could not get key pick up details until 34 mins before agreed time at 4.00 to enter property. We waited 5 hrs between arrival in Benidorm and getting into the property. Felt comms were automated. VERY FRUSTRATING AND VERY NON CUSTOMER FOCUSED. Two of our group loved the accommodation but despised the process to get keys. As a result, they would never use you again. I'm undecided. The process got 1 out of 10.

Excellent location. Apartment was lovely and comfortable. Staff were excellent and very helpful would definitely use them again.

Dishwasher was left full of dirty dishes otherwise no complaints .

Great location in old town. 1 street from beach. Apartment was clean and great size balcony. Air con in living room and main bedroom.

Everything was fine.

Location was perfect. Apartment was large and as listed. Close to beach and super market. Good value for money

One of the bathrooms smelt so bad, like a sewage smell, that we could not use it and had to keep the door closed otherwise the smell was throughout the entire apartment. The balcony window shutter was permanently closed as the electric opener did not work and the door to the balcony lock was broken so we could not lock it. As we were only staying for 2 nights and we were on the 2nd floor we put up with these issues.

Excellent location and very quiet.

The arrangement to collect the keys, it felt like something from a spy film!

The size of the apartment and location

The key collection procedure is very long and complicated , and they only give one set of keys which makes it very difficult, when you are sharing. or even if you are a couple and want to go out at different times etc. Plus no luggage storage on check out, or help with where we could leave our luggage

Good space and nicely designed.

Cracking flat right near the front only 15 minute walk into the center great value for money Netflix and Amazon on the TV

Excellent accommodation! Good value. Very clean.

Slightly difficult to find.

Really terribble! I traveled with a motor cyclce to this place The day befor i came to Benidorm i booked this apparment.We are older people (pensionada) I could not sent him a mail, so i called him about 10 times,that he could see my pasport at the appartment. I was waiting for 2 ours in the front of the appartment, but he didnot show up!! I called also booking.com,and also they could not reach him!! I had to book another hotel in Benidorm!! Terrible, don't book with this guy!! Like i, you will loose your money!

Location, size and quality furnishings.

The check in process.

Very spacious clean accommodation. Just walk around the corner walk down the steps and you are on the Beach front with Bars and Restaurants. That takes you in to the Old Town.

Collecting the key from and different location.I would of liked more Towells.

location was excellent

needed a good clean - especially around the bottom of the two showers

location and price

there was a extremely strong smell in the bathroom which was so bad you couldn’t use the bathroom and also no hairdryer and collecting the keys was a nuisance and also checking in online system was not easy solution and probably wouldn’t go again also only 1 remote for the fans in such hot temperatures not recommended

Perfect location, Large apartment with 2 bathrooms and a balcony

Location was great, huge apartment

A little shaby in places few things broken and only one small towel each

- close to the beach - large and nicely furnished apartment

- cleanliness leaves something to be desired (dust on doors and windows, bad sewage smell in the bathroom, cockroaches in the bathroom) - no mention in the ad about the 200 € guarantee (we were informed about the guarantee after we paid the accommodation; if we knew about the guarantee before, we would not have booked because we were stressed that we would not be refunded) - poor communication with the property staff (only by messages with the agency - no answering the phone if called; keys are taken from a lady on the street, who does not accompany to the accommodation - lady only speaks Spanish)

The apartment is in a good location and a short walk into the Old Town area. The apartment was spacious with 3 bedrooms and 2 bathrooms. It also had a good size balcony. Secure in a residential block and we met a lady to collect the keys and show ID on the nearby main street to the beach. Clean and comfortable with kitchen facilities. We only stayed overnight but suitable for longer stays if needed.

We were aware that there was no parking and even finding a paid (blue space) nearby was not likely at most times.