The house was exactly as shown/described! We had a great time, and made great use of the pool. We hope to be back soon.

Great house

This house is very nice and very clean. However, we paid for pool and spa heat that ended up not working properly. The pool heated fine, but the spa was the same exact temp as the pool. We reached out to the management company and they said that they were remotely accessing the temp and it was fine (86 degrees F). I asked if that was as warm as the spa went as usually a spa or hot tub would be over 100 degrees. They said that it should go up that high but then just kept telling me the issue was that we needed to turn on the timer. We cranked it every hour for an entire day and it didn't do any good. The jets blew in cold water. They said they would send someone to fix but it took days and when the man showed up, he didn't identify who he was or what he was doing so we thought he was a timeshare person. He never corrected us and just left. The management company called after he left and said he wouldn't be able to return. It is annoying that we paid for something that did not work properly. We were unable to use the spa as it was not warm enough compared to the air temp.

Positives: We love Reunion, amenities, and location to Disney. Management company was very responsive. Property was spacious and everyone had their own privacy/space. House was very fun for a group. Kids loved the game room and pool. Negatives: Mattresses were uncomfortable and house could use a little maintenance (touch up paint, handle missing off refrigerator etc). The pool area wasn’t picked up or cleaned very well on our arrival.

Super fun house the kids almost enjoyed it more than Disneyworld! Had all the special touches and disney decorations and art to make it feel like a great experience for young and old. Beautiful location the backs up to a peaceful and great wetlands view. It was exceptionally clean. We were very pleased

We loved the house and the kids loved it also. They liked the bedrooms, the game room(FYI air hockey was not working and one of the motor cycle games has a half screen that is not working) and the pool of course. Everything was very clean and was well stocked with towels and kitchen supplies. We did have some issues that did put a damper on our vacation, the fridge was not working properly. It was not cold and the freezer was not making ice, we can live with the fact that we had to go buy ice while being at the house. The problem is that I informed the contact on Thursday the day after we got there, was informed that it could take up to 48 hours for a response, so what ever. No one showed up to look at the fridge until Tuesday the day before we leave so that would be a response time of around 100 hours. In between that time we had to through out most of the $400 worth of food that we bought on the first day. So not only did we toss out a lot of food, that meant we had to go out to dinner with 11 people and that's not cheep, so we were out that money that we were planning on saving by eating at home. So I don't know who is responsible for the response time on the repair to the fridge. The guy who came out on Tuesday was very nice and did get the fridge to cool down a bit but it was to little to late. Another issue we had was that we did not have any hot water from Friday to Sunday I don't know what the issue was there but that was just another issue that we had that would of been nice to get resolved the first day that we noticed that we had none. In stead it took two days for it to get resolved. If it was not for these two problems it would of been awesome but just having to spend so much money on groceries just to through them away really sucked. Then to have to spend the money to go out to eat on top of that was just another hit to the money out the door. The area is great, house is very nice, just wish these issues could of been taken care of in a more timely fashion. Please let me know that you got this review and that it is shared with the owner or owners so they know also. Thanks Adam Anderson [email protected] 1-952-457-5185

Reunion Resort is a family favorite. This is the first home we have rented and it just upped the experience. We loved the amenities and pool. The water park is fantastic. I only regret not getting the high score on the basketball game! Would stay here again for sure!

I contacted the office many times before i came to confirm the heat would be on and that i have would have 2 pack n play as promised and paid for when i came the pool was cold and there was no pack n play i called the office they said tomorrow we will fix it and like this went the entire vacation me calling a few times a day and them lying. finally on Wednesdays i was leaving on Thursday they said heat does not go on if it colder then 60 i said yesterday was 65 they said near pool it needs to be and its not i had a few friends staying at the resort no one had issues and they didn't tell me about this when i asked a few times before i came about the cold even thought everyone knew it would be cold that week Wednesday afternoon the pool got a little warmer, was still cold but got a little warmer and it was colder then Tuesday outside so absolute lies and then my kid had no place to sleep finally on Wednesday after 12 afternoon they brought the pack n play my kid didn't sleep all week because of them was a true disaster NO ONE should stay with Florida vacation home rentals they are a true disastor