We just got back from 2 weeks in Puerto Rico during which we stayed at 4 vacation rentals. This was the only place we had problems. The house was in disrepair with many broken fixtures, windows, ac, internet, doors, furniture. We decided to let this slide upon check in because the manager blamed it on the hurricane and we had no place else to go. Two weeks after we left the manager filed false claims saying we broke everything in the house. Really?? in 3 days a small family broke 4 windows, 2 couches, an ac, the internet, the hammock, the barbque grill, the outdoor tv, the guest tv, the sun shade and randomly lost some mysterious key to a window?? Luckily we took pictures upon check in that are time and date stamped that we provided to the damage insurance company. The floors were filthy...we had black feet if we walked anywhere inside the apartment barefoot from the minute we arrived. There was no toilet paper, no dish soap, no laundry soap, no paper towels, no broom to sweep up, no shampoo, no internet, no ac. I understand if something is missing but every other place we stayed at was fully stocked. The elevator is NOT private. It services the entire building and since the motor is on the top floor you hear it running all day and night...and its loud. There is a reason this place has no reviews. Be warned to stay away. There are many other nice places in the area. We stayed at three other rentals that were amazing with attentive owners/managers. With the right management in place and some repairs, this place could be amazing.